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1 - 10 of 21 matches in 0.005 seconds
Consumer Card Remediation Project Lead (JC146145472)
Last Updated: 2019-08-23
Employer: Bank of America
Location: Newark, DE

Job Description:

Responsible for managing execution of complex pricing and disclosure remediation affecting consumer card products. Oversee the identification of account impacts using internal data resources from the various operational data stores. Analyst will develop remediation requirements, oversee execution, conduct testing/validation, develop customer communication and maintain documentation of outcomes. Must…

Client Services Rep ll (JC146145849)
Last Updated: 2019-08-23
Employer: Bank of America
Location: Newark, DE

Job Description:

At Bank of America, we handle the finances of over 67 million client relationships every day, including helping them save, borrow and invest for today and for their future. We stand by our clients each and every day giving them the power to realize their personal financial goals…

Collections Call Forecasting Cons Prod Strategy Manager (JC146301898)
Last Updated: 2019-08-23
Employer: Bank of America
Location: Newark, DE

Job Description:

Collections and Recovery Operations Enablement develops strategies that help our customers through difficult times while mitigating losses for the Bank. As part of that organization, the core responsibilities of the Intraday Planning & Optimization team revolve around inbound call forecasting and resource optimization in support of credit card…

GCOR Investigator (JC146373431)
Last Updated: 2019-08-23
Employer: Bank of America
Location: Newark, DE

Job Description:

The Global Compliance & Operational Risk (GCOR) Investigator performs end-to-end investigations or investigations support functions of external financial crimes activities across one or more lines of business relevant to the Investigator’s specific area of responsibility. In the investigative role, the Investigator conducts routine to complex investigations…

Consumer Client Services Operating Model Lead (JC146373403)
Last Updated: 2019-08-23
Employer: Bank of America
Location: Newark, DE

Job Description:

Consumer Client Services manages the contact centers in the bank to service over 60 MM Consumer & Small Business clients.

The Operating Model Lead will enhance the monitoring strategy to detect performance variation anomalies and develop action plans that decisively mitigateany potential contact center service impacts. This leader…

Production Support Lead (JC146517312)
Last Updated: 2019-08-23
Employer: Bank of America
Location: Newark, DE

Job Description:

“Production Support is responsible for running the day to day operations of the Card Middleware environment. (CTCS, SIPH, SIS DM and others.)

Real-time restoration and triaging of issues impacting technical services (application/infrastructure) to bank customers and partners in a timely manner while keeping partners advised…

Fraud Client Svcs Rep (JC146587599)
Last Updated: 2019-08-23
Employer: Bank of America
Location: Newark, DE

Job Description:

At Bank of America, we’re guided by a common purpose to help make financial lives better by connecting clients and communities to the resources they need to be successful. Make a difference where it counts by joining our Consumer Client Services team at Bank of America and help…

Business Controls Manager - PRC Manager (JC146517438)
Last Updated: 2019-08-23
Employer: Bank of America
Location: Newark, DE

Job Description:

• Key point of contact to GT&O and liaison to CSWO BCMR teams

• Administer governance routines supporting records entered and maintained in ORCIT and eIMS

• Oversee risk program, issue and exam management requirements responsibilities in accordance to GT&O

• Identify opportunities and advocate for consistency to…

Compliance and Operational Risk Manager (JC146111331)
Last Updated: 2019-08-23
Employer: Bank of America
Location: Newark, DE

Job Description:

The Compliance and Operational Risk (C&OR)Manager is responsible for engaging in activities to provide independent compliance and operational risk oversight of Front Line Unit (“FLU”) and Control Function (“CF”) performance and any related third party/vendor relationships in alignment with the Global Compliance Enterprise Policy, the Operational…

Business Controls Officer (JC146227063)
Last Updated: 2019-08-23
Employer: Bank of America
Location: Newark, DE

Job Description:

The responsibilities for the Business Controls Officer include:

+ Identify opportunities and advocate for consistency to increase efficiency, sustain controls, and meet long term strategic goals

+ Partner on CSWO Ops Management control environment current to target state transition efforts aligning outcomes to the CSWO Risk Strategic Plan

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