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1 - 10 of 22 matches in 0.005 seconds
Collections & Recovery Correspondence Management (JC146434609)
Last Updated: 2019-08-20
Employer: Bank of America
Location: Newark, DE

Job Description:

Provide oversight of the correspondence template intake and inventory management process for Collections and Recovery. Correspondence templates currently include Letters, Emails, and Text Messages, with future inventory to include Chat and BOT responses. This role will provide consistent E2E oversight, management, and adherence to governance standards for over…

Senior Java/J2EE Developer (JC145767202)
Last Updated: 2019-08-20
Employer: Bank of America
Location: Newark, DE

Job Description:

Required Skills

Java / J2EE, Oracle on Red Hat Linux and WebSphere.

Domain knowledge on Vendor integration and Rule Engine products (Experian PowerCurve, FICO BLAZE).

Bachelor degree or equivalent in Computer Science or associated discipline is preferred.

Desired Skills

Agile certification (SAFe or CSD)

Posting Date

Consumer Card Remediation Project Lead (JC146145472)
Last Updated: 2019-08-20
Employer: Bank of America
Location: Newark, DE

Job Description:

Responsible for managing execution of complex pricing and disclosure remediation affecting consumer card products. Oversee the identification of account impacts using internal data resources from the various operational data stores. Analyst will develop remediation requirements, oversee execution, conduct testing/validation, develop customer communication and maintain documentation of outcomes. Must…

Client Services Rep ll (JC146145849)
Last Updated: 2019-08-20
Employer: Bank of America
Location: Newark, DE

Job Description:

At Bank of America, we handle the finances of over 67 million client relationships every day, including helping them save, borrow and invest for today and for their future. We stand by our clients each and every day giving them the power to realize their personal financial goals…

Collections Call Forecasting Cons Prod Strategy Manager (JC146301898)
Last Updated: 2019-08-20
Employer: Bank of America
Location: Newark, DE

Job Description:

Collections and Recovery Operations Enablement develops strategies that help our customers through difficult times while mitigating losses for the Bank. As part of that organization, the core responsibilities of the Intraday Planning & Optimization team revolve around inbound call forecasting and resource optimization in support of credit card…

GCOR Investigator (JC146373431)
Last Updated: 2019-08-20
Employer: Bank of America
Location: Newark, DE

Job Description:

The Global Compliance & Operational Risk (GCOR) Investigator performs end-to-end investigations or investigations support functions of external financial crimes activities across one or more lines of business relevant to the Investigator’s specific area of responsibility. In the investigative role, the Investigator conducts routine to complex investigations…

Client Experience Program Manager (Collections & Enterprise (JC146373448)
Last Updated: 2019-08-20
Employer: Bank of America
Location: Newark, DE

Job Description:

Line of Business Role Description

Role will coordinate the Client Experience efforts within the Collections and Enterprise Fraud (C&EF) division. Responsibilities include, but are not limited to:

+ Manages overall improvement of the client-facing employee core processes and results.

+ Lead the Client Care Council within Collections &amp…

Business Control Manager (JC145767271)
Last Updated: 2019-08-20
Employer: Bank of America
Location: Newark, DE

Job Description:

Business Control Manager

Sustainability/Independent Testing Job Description

+ The Sr Business Control Specialist will be focused on the GTO Issues Management process, specifically post issues resolution and closure sustainabiilty for Regulatory Issues, Audit Issues, Self-Identified Issues and Indirect Issues.

+ The role will be the point of contact…

Lead Operations Representative (JC146301910)
Last Updated: 2019-08-20
Employer: Bank of America
Location: Newark, DE

Job Description:

Frontline position in Legal Order Processing for the Operations Support & Intake team. Responsible for complex filing, distributing/indexing incoming faxes in the workflow tool, handling incoming mail, and other support functions for the department under stringent SLAs in a high paced high volume environment. This is a 2nd…

Consumer Client Services Operating Model Lead (JC146373403)
Last Updated: 2019-08-20
Employer: Bank of America
Location: Newark, DE

Job Description:

Consumer Client Services manages the contact centers in the bank to service over 60 MM Consumer & Small Business clients.

The Operating Model Lead will enhance the monitoring strategy to detect performance variation anomalies and develop action plans that decisively mitigateany potential contact center service impacts. This leader…

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