Shared Services Fees Specialist
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Wilmington, DE 19893
Completes multiple task-oriented operational duties of varying difficulty and urgency required on a daily basis to ensure clients are charged accurate fees.
+ Process routine and standard transactions according to established procedures.
+ Communicate with internal business partners and related service partners as required.
+ Escalate non-standard or high risk exceptions to more experienced personnel as appropriate.
+ Prioritize and manage own workload to meet service level agreements and internal service delivery standards.
+ Identify and report all risk and compliance issues, breaches and suspicious activities to management.
+ Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management.
+ Promote an environment that supports diversity and reflects the M&T Bank brand.
+ Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
+ Complete other related duties as assigned.
Scope of Responsibilities:
This position is within the WISD Fee team.
Education and Experience Required:
Combined minimum of 4 years’ higher education and/or work experience
Comfortable operating in a team environment
Experience using pertinent word processing and spreadsheet software
Willing to work a flexible schedule as needed
Effective verbal and written communication skills
Education and Experience Preferred:
Minimum of 1 years’ experience in financial services industry
Basic understanding of financial products
Knowledge of pertinent Bank systems
Ability to work under time constraints
Knowledge of accounting principles
Wilmington, Delaware, United States of America
At M&T Bank, we understand what’s important when you’re considering a career. M&T strives to be the best company our employees ever work for, the best bank our customers ever do business with, and the best investment our shareholders ever make.
The key features of our culture are our:
+ Heritage of strength and stability
+ Exceptional and long-tenured employees
+ Focus on long-term client relationships
+ Commitment to the communities we serve
+ Commitment to our shareholders
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M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.
M&T Bank Corporation has policies and procedures in place to promote a drug free workplace.