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Educational Technology Consultant (Instructional Designer)

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Job Details
Job Order Number
Company Name
University of Delaware
Physical Address
Apply Online
Newark, DE 19716
Job Description

University of Delaware

Equal Employment Opportunity Statement

The University of Delaware is an Equal Opportunity Employer which encourages applications from Minority Group Members, Women, Individuals with Disabilities and Veterans. The University’s Notice of Non-Discrimination can be found at

Job No: 496073
Work Type: Staff
Location: Newark
Categories: Information Technology, Full Time

Pay Grade: 27S/28S


The University of Delaware seeks applicants for the position of Educational Technology Consultant (Instructional Designer). Multiple positions are available in two different units, IT Academic Technology Services and Professional & Continuing Studies

IT Academic Technology Services (IT-ATS) functional areas include instructional design, digital media support, instructional video and conferencing support, academic technology support, and learning management systems support. IT-ATS staff assist faculty in enhancing student learning through the appropriate application of technology. Services include classroom recording, video conferencing facilities and software, student response systems, instructional project development, webcasting and video hosting, in-class technical instruction, learning management systems, learning space design, and faculty development programs.

In cooperation with the academic colleges and departments, the University of Delaware (UD) Division of Professional and Continuing Studies (PCS) develops, delivers and administers selected online academic credit courses and degree programs, face-to-face, blended, and online continuing professional development certificates and courses, organizational learning solutions, and lifelong learning opportunities. Courses are offered face-to-face throughout Delaware and the Delaware Valley, as well as nationally and internationally through its online offerings. Operating in a financially self-supporting mode, the noncredit professional development certificates, courses, conferences and workshops at PCS provide educational programs that benefit individuals, communities and organizations.

Academic Technology Services and Professional & Continuing Studies are partners in Faculty Commons at the University of Delaware. Faculty Commons brings together people, events, support opportunities, and a shared space for all those who teach at UD.

The Educational Technology Consultant (Instructional Designer) helps faculty improve teaching and learning through the effective application of technology. This position is responsible for teaching faculty and Subject Matter Experts (SMEs) about best practices and documenting evidence-based approaches. The incumbent also provides support for learning management systems, personal response systems, web technologies, and other instructional technologies e.g. for presentations, collaboration, visualization, and feedback.

Common Responsibilities:

  • Applies instructional design principles to the creation and deployment of new online courses and programs. Working with online program directors and faculty, contributes to online project management, from needs analysis to evaluation, as part of a continuous improvement process. Applies the theory and practice of instructional design, adult learning theory, and related concepts to design, develop and support online and blended academic credit and noncredit courses.
  • Designs and develops course materials that meet learning objectives. Working with subject-matter experts, contributes to the production of multimedia content and visualizations to provide the most effective learning experience while addressing student motivation and other learning considerations.
  • Assists faculty in defining their instructional goals and assessing pedagogical effectiveness for course redesign in a technology-rich environment. Evaluates prior project results to determine how to iteratively improve the instructional design process. Provides updates on course development progress and adherence to timelines.
  • Consults with faculty to enhance teaching and learning through evidence-based applications of technology. Assists with the analysis of learning needs and helps develop effective technology-based solutions in support of successful learning outcomes. Proactively engages faculty by suggesting strategies for teaching challenges and following through to ensure their successful execution. Provides ongoing collaboration with faculty on course design, educational technology, learning activities, student interaction methods, and evaluation techniques.
  • Plans, designs, and produces high-quality documentation and training workshops for faculty using technology. Delivers training workshops in face-to-face presentations or online learning modules. Develops training materials and resources for faculty, subject matter experts, and staff involved in producing online programs and courses.
  • Maintains current knowledge of educational technologies, emerging research, online learning, and laws guiding higher education (accessibility, copyright, FERPA, etc.). Evaluates the potential of emerging technologies to aid the learning process. Responsibilities such as professional development, committees service, administrative, and operative.
  • Collaborate with Faculty Commons partners (Center for Teaching & Assessment of Learning, UD Library, and others) to support a culture of teaching and learning on campus

Additional Responsibilities for ATS:

  • Assists in development of academic technology support processes that leverage existing infrastructure and emerging technology, are sustainable and cost effective, and expand upon a portfolio of resources. Performs usability testing and requirement analysis on learning applications.
  • Administers and helps develop policies and procedures for faculty and staff regarding the IT-ATS portfolio of resources. Helps faculty and staff make better use of learning management systems and connecting applications. Identifies and automates routine tasks for better efficiency.
  • Assists in supporting the use of learning technologies, such as learning management systems, course capture systems, classroom technologies, and collaborative tools.

Additional Responsibilities for PCS:

  • Applies the theory and practice of instructional design, adult learning theory, and related concepts to design, develop and support online and blended academic credit and noncredit courses.
  • Works collegially and collaboratively with faculty, subject matter experts, and other stakeholders to plan and implement online instructional experiences/models that focus on active learning, assessment, and principles to support learner success.
  • Develops online learning using learning management systems and production software.
  • Manages division’s subaccounts of the university’s learning management systems and integration of online modules in client learning management systems.
  • Assists with technical support for online courses, manages queries from online students and faculty in local instance of service desk software. Triages course design support with Faculty Common partners.
  • Coordinates and obtains copyright information for courses and ensures compliance with intellectual property-agreements.
  • Coordinates and obtains accessibility information for courses and ensures compliance with ADA standards.


  • Bachelor’s degree and two years related experience or equivalent combination of education and experience. A degree in instructional technology, education, or other related field preferred.
  • Experience in instructional design in a higher education setting is preferred.
  • Comprehensive understanding of educational technology demonstrated by the ability to assess and articulate whether or not a technical solution adds value to the learning process.
  • Experience with a broad range of educational technologies and in supporting the learning management system, Canvas preferred.
  • Ability to design, develop, and evaluate instructional materials and programs.
  • Project management skills, ability to manage multiple projects and be detail oriented.
  • •Effective communication (written, verbal, and presentation) skills.
  • Ability to work effectively and collaboratively with a wide range of constituencies in a diverse community to analyze and solve problems.
  • Quality Matters certification is a plus.
  • Consideration will be given for areas of instructional design specialization, such as discipline-specific support experience, multimedia and graphics content development, and other areas of specific expertise.
  • Willingness to work weekends, evenings, and at out-of-town conferences on an as-needed basis.

Additional Qualifications for PCS:

  • Bachelor’s degree, Master’s preferred in instructional design, educational technology or a related field and two to four years of related experience.
  • Experience with adult and continuing education and online learning.
  • Experience with authoring tools, such Articulate Storyline or Adobe Captivate, preferred.
  • Intermediate HTML and CSS skills.
  • Experience with digital video, graphic, and audio editing packages, such as Adobe After Effects, Premier Pro, Audition, and Photoshop, preferred.
  • Experience developing and teaching an online course or learning module.
  • Comfortable working in an entrepreneurial environment with internal and external stakeholders in which self-direction is essential.

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