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Supervisor, HFC Networks

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Job Details
Job Order Number
731356
Company Name
Mediacom Communications Corporation
Physical Address
32441 Royal Blvd
Dagsboro, DE 19939
Job Description

GENERAL RESPONSIBILITIES:
Supervises Broadband Specialist IV, V, and Headend technicians. Oversees HFC network projects and ensures employees are focused on correcting plant deficiencies.

SPECIFIC RESPONSIBILITIES:
• Ensures the system techs are productive in their daily activities
• Ensures the system techs are repairing the HFC plant correctly
• Reviews daily reports to find area problems
• Deals with Trouble Call escalations
• Ensures the work force is working in a safe & positive manner
• Completes reports as needed
• Hiring, training, evaluating and supervising technical staff and oversight of work schedules of technical staff
• All other duties as assigned or required


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