Supervisor, HFC Networks
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Dagsboro, DE 19939
Supervises Broadband Specialist IV, V, and Headend technicians. Oversees HFC network projects and ensures employees are focused on correcting plant deficiencies.
• Ensures the system techs are productive in their daily activities
• Ensures the system techs are repairing the HFC plant correctly
• Reviews daily reports to find area problems
• Deals with Trouble Call escalations
• Ensures the work force is working in a safe & positive manner
• Completes reports as needed
• Hiring, training, evaluating and supervising technical staff and oversight of work schedules of technical staff
• All other duties as assigned or required