IT Manufacturing Execution Manager
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Millsboro, DE 19966
Provide vision and strategy around IT manufacturing systems and solutions.
Develop and maintain strong working relationships with manufacturing customers.
Manage the IT manufacturing team and evaluate performance
Recruit, train and support IT manufacturing site managers and technicians.
Set specific customer service standards
Contribute to improving customer support by actively responding to queries and handling complaints
Establish best practices through the entire IT manufacturing organization
Follow up with customers to identify areas of improvement
Develop daily, weekly and monthly reports on IT manufacturing productivity
Provide customer feedback to the appropriate internal teams
Partner with company leaders to identify and implement technology solutions to improve business results.
Managing the relationships with all IT third party service providers
Ability to travel on an as required basis