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Commercial Field Service Technician (Traveling)

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Job Details
Job Order Number
JC157110874
Company Name
Tesla Motors
Physical Address

Seaford, DE 19973
Job Description

Commercial Field Service Technician (Traveling)

Job Category

Service & Energy Installation

Location

Seaford, Delaware

Req. ID

62378

Job Type

Full-time

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Tesla participates in the E-Verify Program

BUILD THE FUTURE

THE ROLE

The Commercial Field Service Technician will report to the Field Manager and provide diagnostic, troubleshooting, preventive and corrective maintenance services to Tesla’s energy products including but not limited to: Commercial solar PV systems, batteries, and electric vehicle charging stations. The Commercial Field Service Technician will be asked to assist in the commissioning of the solar arrays, batteries and electric vehicle charging stations and monitoring systems during project installation.

The ideal candidate has experience in the installation and serving of commercial and/or residential solar PV systems.

RESPONSIBILITIES

+ Perform required preventive maintenance activities on commercial inverters to maintain warranty coverage

+ Respond to corrective maintenance cases on commercial solar PV, commercial energy storage systems, vehicle charging stations and updating online case logs accurately

+ Attend and demonstrate outstanding performance at multiple inverter training schools

+ Work safely and in accordance with Tesla and industry standard safety requirements

+ Report writing, where required, to comply with deliverables in commercial O&M contracts

+ Work closely with members of the Operations Engineering Systems Reliability team to respond to open case directions and provide data where requested

+ Prioritize conflicting work requests and escalations

+ Respond to customers’ concerns with the performance or functionality of their system

+ Ensure the vehicle, tooling, electronics, software, and company property issued are accounted for and taken care of at all times

+ Work collaboratively with the electric vehicle charging teams to understand the system and installation requirements

+ Support the ongoing development and improvement of the Tesla Field Service team

REQUIREMENTS

+ Preferred industry experience in installing, maintaining, and troubleshooting solar PV systems, battery storage or electric vehicle charging stations.

+ Trades experience in electrical is preferred

+ Understanding of the NEC codes that relate to Commercial installations preferred

+ Knowledge of NFPA 70E practices

+ Familiar with grid-tied inverters and able to work with various ground and roof mount racking systems

+ Ability to stay organized in a fast-paced environment with aggressive timelines

+ Ability to work in extreme environments, e.g. hot sun, below freezing, crawl spaces, etc.

+ Proficient working with spreadsheets, word processing, and computer-based applications (e.g. time tracking, case management, etc.)

+ Must be able to work at heights, climb ladders and stairs, lift heavy objects and work on your feet for long periods of time

+ Bending, stooping, crawling, in confined spaces, working in limited illuminated areas, working in dusty conditions are required

+ Ability to work independently and manage your own schedule

+ Comfortable making decisions independently and handling emergency situations with a calm and measured manner

+ Must have and maintain a valid driver’s license and an acceptable and safe driving record

+ Ability to travel for up to 2 weeks at a time

+ Must be 18 years of age

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Tesla participates in the E-Verify Program

About Tesla

Tesla is accelerating the world’s transition to sustainable energy. We design, manufacture, sell and service the world’s best solar technology, energy storage systems, and electric vehicles, providing customers the opportunity to generate, store and consume energy entirely sustainably.

Tesla is committed to hiring and developing top talent from around the world for any given discipline. Based in California, Tesla’s workforce spans across four continents. We work to build an inclusive environment in which all people, regardless of gender, race, religion, or background, can come to do their best work.

Our world-class teams operate with a non-conventional philosophy of inter-disciplinary collaboration. Each member of the team is expected to challenge and to be challenged, to create, and to innovate. We’re tackling the world’s most difficult and important problems-and we wouldn’t succeed without our shared passion for making the world a better place.

Learn More About Tesla

Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

Tesla is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 510-602-3960 or send an e-mail to accommodationrequest@tesla.com and let us know the nature of your request and your contact information.

For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here). Please contact accommodationrequest@tesla.com for additional information or to request accommodations.


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