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Managing Consultant, Digital & Data - Microsoft O365

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Job Details
Job Order Number
Company Name
Sirius Computer Solutions
Physical Address

Dover, DE 19904
Job Description



The Managing Consultant plans, directs, and coordinates activities of designated Digital and/or Data projects and associated personnel, subcontractors, and vendors to ensure that client service delivery is effectively managed on all dimensions: budget, timeline, quality, deliverables/outcomes, teaming/collaboration and updates/communication with a high degree of client satisfaction. Teams with other consulting and sales colleagues to develop a “trusted advisor” relationship with clients with the specific objective of achieving further penetration into accounts and attaining meaningful follow-on sales.

Primary Duties & Responsibilities:

+ Advise clients on how to leverage best practices to achieve desired business results using Microsoft Office 365-based Digital Transformation solutions

+ Provide solution architecture design, with a focus on Teams, SharePoint, Graph and Flow

+ Identify high level business requirements and map to Office 365 platform capabilities

+ Promote the value proposition of Office 365 with clients and compare with other collaboration solutions, discussing solutions in business value terms in the context of use cases

+ Collaborate in leading discovery days and deliver resulting proposed Digital Roadmaps to customers

+ Create Proposals – Develop Professional Services Estimates, O365 Product Proposals, SOWs (Statements of Work), At-a-glance documents, business cases and RFP responses

+ Customize and Deliver client-facing O365 Product Demos


+ Regularly serves in the lead consultant role on a project team to provide guidance to other team members. Serve as the executive program manager with responsibility for managing client expectations for specific Digital and/or Data projects, while seeking and fostering additional opportunities with clients. As part of this role, is responsible for managing the quality assurance process to deliver quality on-time deliverables.

+ Identifies all points of contact from the system perspective and establishes contact with necessary stakeholders

+ Reviews business and technical requirements from multiple user areas to ensure compatibility, identify gaps & inconsistencies and eliminate conflicting requirements

+ Understands the business factors and motivators driving technology decisions with clients

+ Participates in determining business requirements, technical requirements, and solution architecture for clients

+ Provides input to final recommendations for technology solutions to meet business requirements

+ Prepares and completes technical design inspection of other team members

+ Gathers feedback and input from team members and works with senior project staff to optimize client relationship and improve quality

+ Consistently achieves outstanding Client Satisfaction results on all consulting engagements

+ Maintains accountability to work estimates and project financials

+ Builds client-focused relationships with clients to identify business challenges

+ Makes recommendations to solve client problems

+ Complies with all time compliance and time entry guidelines

+ Meets billable utilization targets

Practice Development: Supports activities that drive practice growth and profitability


+ Directly interacts with clients, sales personnel and Sirius Presales Architects to identify, qualify, and validate client requirements for technology solutions. Pursuit activities include meeting with C-Suite personnel, creating and delivering presentations to drive Digital and/or Data solutions

+ Creates solution prototypes and POCs which illustrate business value and garner client buy-in

+ Provides technical perspective to ensure a realistic estimation of scope, cost and level of effort for proposal generation

+ Creates proposals and contractually sound Statements of Work (SOWs), solution work estimates, and total solution pricing for profitable post-sales delivery integration, implementation and delivery. Provides significant and demonstrated services solution sales to meet practice goals

+ Develops Cost/Benefit Analysis and rationale for large complex projects or programs with input from others on the account team

IP Development

+ Provides technical leadership in the 2-3 core competencies and related offerings of technical specialty

+ Conducts research & development work targeted to create frameworks, utilities, or best practices to enhance the efficiency and quality of client delivery efforts

+ Cataloguing existing intellectual property (IP), determining strategic areas for IP development (including input into training and education plans), and evangelizing the use of practice IP by delivery teams

+ Contributes and develops best practices, strategies, methodologies and documentation/templates. Occasionally presents externally as a thought leader at a regional

Staff Oversight:

Maintains accountability to work estimates and project financials

+ Directly supervises project staff with responsibility for ensuring engagement success and appropriate use of practice tools, methodology, deliverable preparation, and client presentation

+ Leads code or other technical reviews and presents constructive feedback to technical team

+ Mentors less senior personnel and serves as escalation point for their technical related project issues

+ Steps into team leadership roles and empowers others to increase contribution and level of responsibility

+ Training/Certifications – Engages in professional development, including obtaining industry related certifications as directed by management, to maintain continued growth in professional skills and knowledge

+ Administrative Overhead – Respond to email, phone calls, complete time cards in a timely manner, expense reports and status reports as required

Basic Qualifications:

+ Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, Engineering, Mathematics or a related field

+ At least eight (8) years’ experience in role focused on the architecture/implementation/selling of collaboration solutions such as Office 365, to include

+ At least four (4) years of experience with Client, OEM or VAR based partner management

+ At least three (3) years of experience with leading teams in a Client or consulting project environment

Other Required Qualifications:

+ Experience within SaaS, IaaS, PaaS, and other cloud environments

+ Demonstrated ability to collaborate effectively with a wide variety of client and Sirius team members, including management and technical staff

+ Demonstrated ability to understand a client’s requirements and present appropriate architectural options

+ Demonstrated ability to provide guidance and leadership to less experienced technical team members, including delegating technical tasks, and resolving issues of poor technical execution without escalation

+ Demonstrated ability to architect large projects from pre-sales Discovery to Solution Outline

+ Demonstrated presentation and communication skills, including effectively communicating one-on-one, and in small and large groups, using a variety of presentation methods to sustain the audiences’ engagement

+ Demonstrated time management and organizational skills; ability to handle multiple concurrent projects simultaneously

+ Demonstrated ability to establish positive working relationships and conduct complex and important work critical to the organization in a team consulting environment

Preferred Qualifications:

+ At least four (4) years’ billable customer-facing consulting experience

+ Certifications in Office 365 solutions

+ Certifications in other relevant areas of specialty

+ Consulting experience, especially in an agency or global systems integrator environment

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