skip to main content

Important Notice

It appears you are using an older version of your browser. While some functions will be available, Delaware JobLink works best with a modern browser such as the ones provided by:

Please download and install the latest version of the browser of your choice. We apologize for any inconvenience.

API Technical Implementation Manager - VP

Click the Facebook, Google+ or LinkedIn icons to share this job with your friends or contacts. Click the Twitter icon to tweet this job to your followers. Click the link button to view the URL of the job, which then can be copied and pasted into an e-mail or other document.

Job Details
Job Order Number
Company Name
Physical Address

New Castle, DE 19720
Job Description

Citi’s Treasury and Trade Solutions (TTS) department offers the industry’s most comprehensive suite of treasury and trade solutions including cash management, payments, receivables, liquidity management and investment services, working capital solutions, commercial card programs, trade finance and services.

With a full range of digital and mobile enabled platforms, tools and analytics, Citi Treasury and Trade Solutions continues to lead the way in delivering innovative and tailored solutions to its clients. Our latest product offering, Spring by Citi, offers our clients a digital payments platform for e-commerce through a centralized payment gateway allowing access to several different payment networks across the globe covering card acquiring, alternative payment methods (APMs) e.g. e-Wallets and bank transfers (e.g. Open Banking).

As the Client Technical Integration Specialist you will be part of the wider TTS Implementation Team responsible for driving the growth of this new product by leading clients through their Spring by Citi integration journey and providing them the best experience possible to show them that that they made the right choice when selecting Citi as a partner.

Key Responsibilities

+ Become an expert on Spring by Citi APIs and how to best deploy them.

+ Be comfortable talking about technical concepts, with the ability to talk to product functionality as well as from an API architecture perspective.

+ Own the full onboarding cycle from the point of sale until a client is transacting in our live environment.

+ Be responsible for proactively developing and project managing a customer’s integration, strategy and timeline.

+ Partner with our Sales and Product organization’s in pre-sales discussions with prospective clients, consulting on our capabilities and technical integration know-how.

+ Lead and contribute to projects to develop, improve and scale our onboarding process.

+ Engage with our Product and Technology teams to help drive product strategy based on market and client insights and feedback.

Experience/Required Skills

+ You have experience of system integration through RESTful APIs into web or mobile applications, ideally with exposure to e-commerce / payment platforms.

+ Have experience in project managing customers and holding cross-functional teams accountable for delivery & timeline.

+ Intellectually curious, with great problem solving skills.

+ Strong critical thinking skills, including the ability to identify suboptimal onboarding processes.

+ Ability to recognize repeated client issues with our products and processes and provide structured feedback to our Product and Technology teams.

+ Preferably have had some exposure to development languages.

+ Adept at managing client relationships and comfortable engaging in business and technical conversations at multiple levels of seniority within an organization.

+ Have worked with cross-functional teams (e.g. Sales, Product, Technology) to develop solutions to meet customer objectives.

+ Build a strong relationship with Product, Technology, Operations and Service partners

+ Coordinate all related internal and external project related activities. Well versed with relative product responsibilities. Will act as the primary interface / project manager to client

+ Adherence to implementation methodology and policies

+ Superior verbal and written communication skills.

Grade :All Job Level – All Job FunctionsAll Job Level – All Job Functions – US

Time Type :

Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Citigroup Inc. and its subsidiaries (“Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity CLICK HERE at .

To view the “EEO is the Law” poster CLICK HERE at . To view the EEO is the Law Supplement CLICK HERE at .

To view the EEO Policy Statement CLICK HERE at .

To view the Pay Transparency Posting CLICK HERE at .

Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

To view full details and how to apply, please login or create a Job Seeker account.