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Account Manager

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Job Details
Job Order Number
706416
Company Name
ABM Industries, Inc.
Physical Address
12 Reads Way
New Castle, DE 19720
Job Description

Account Manager – (57583)

ABM (NYSE: ABM) is a leading provider of facility solutions with revenues of approximately $6.4 billion and over 130,000 employees in 300+ offices deployed throughout the United States and various international locations. ABM’s comprehensive capabilities include electrical & lighting, energy solutions, facilities engineering, HVAC & mechanical, janitorial, landscape & turf, mission critical solutions and parking, provided through stand-alone or integrated solutions. Founded in 1909, ABM provides custom facility solutions in urban, suburban and rural areas to properties of all sizes – from schools and commercial buildings to hospitals, data centers, manufacturing plants and airports.

Job Title
Account Manager

Education
High School or GED

Career Level
Manager

Category
Operations

Job Type/ FLSA Status
Salaried Exempt

Travel Required
None

Shift Type
N/A

Job Description

The primary job responsibility will be the management of ABM custodians at a local university campus. Responsibilities include work scheduling of all account personnel, establishing work standards, conducting site evaluations, audits, overall inventory/equipment usage, budget control, employee performance appraisals, troubleshooting/problem solving, orientation, training of custodians and support personnel, customer relations, and special project work as requested. This individual will also ensure that all managed services are being provided in a proper and cost-effective manner.

  • Control expenses within the assigned area of responsibility.
  • Maintain staff by recruiting, selecting and training employees; maintain a safe, secure, and legal work environment; develop personal growth opportunities.
  • Establish and maintain effective lines of communications with the client and facility personnel to ascertain that their needs and requirements are being met per the contract.
  • Maintain an environment that is sanitary, attractive, and in orderly condition.
  • Demonstrate and promote company culture, values and management philosophy.
  • Maintain quality service by enforcing quality and customer service standards; analyze and resolve quality and customer service problems; identify trends; recommend improvements.
  • Manages Custodial Supervisors.
  • Job duties may be modified at any time.

Minimum Requirements

  • High School diploma required.
  • Bachelor’s degree or equivalent work experience preferred.
  • Work experience in a similar position is required.
  • A minimum of five (5) years of supervisory experience in a service-related field with high customer/client contact.
  • Prior Manager Level of experience for an Environmental Services Education Campus department preferred.
  • Strong service/quality attitude.
  • Ability to plan, organize, prioritize, and achieve effective time management.
  • Ability to work under pressure and meet established goals and objectives.
  • Strong public speaking skills.
  • Sense of urgency & ability to meet deadlines; self-directed.
  • Exceptional communication, basic unit financial, interpersonal and technical skills are necessary.
  • Valid Driver’s License.

Location
New Castle, DE 19720 US (Primary)

ABM is an EOE (M/F/Vet/Disability/Gender Identity/Sexual Orientation)

California Consumers Notice http://www.abm.com/californiaprivacy

ABM is an Equal Employment Opportunity/Affirmative Action Employer (Minority/Female/Veteran/Disability/Gender Identity/Sexual Orientation)


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