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Account Service Product Manager - AVP

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Job Details
Job Order Number
JC154054137
Company Name
Citigroup
Physical Address

New Castle, DE 19720
Job Description

Description – Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our success.


The Product Manager is responsible for the development of product plans, strategies, and tactics while coordinating product lines through product life-cycles in coordination with the broader Product Management team. The overall objective of this role is to coordinate the promotion of products to develop new markets, increase share of market and obtain competitive position.

Responsibilities:

• Drive establishment of the Deposit Account Control Agreement product within Account Services, including definition of the process map, identification of automation opportunities and documentation of associated business requirements, development of the Product Approval Program (PAP), management of the P&L (including movement of existing fee revenue of expenses and definition of pricing strategy), and communication / training for Sales teams

• Oversee strategic program roadmap, development, launch, and marketing to gain maximum benefit from each product

• Oversee day-to-day product management for core products such as product delivery, client experience, and client communication strategies as well as help the team prioritize, negotiate, and remove obstacles to achieve business results

• Execute client value propositions, positioning, segmentation, pricing, targeting, channel strategies, and competitive differentiation to achieve preferred status as a partner to Citi clients

• Develop plans and execute functional strategies for a country, multiple countries, region, or business requiring coordination and integration across units as well as provide input into strategic decisions affecting job family or function within a region or business

• Manage client and competitor market research, develop product innovation roadmap, and address fundamental trials of product commoditization to create an advanced set of solutions

• Oversee all aspects of program life cycle management including market demands, technology trends, and the competitive field

• Contribute to achievement of acquisition targets, product financial performance, revenue performance, and expense management goals as well as oversee identification and execution of opportunities and gaps business plans

• Develop and communicate a business plan to approach the marketplace, and coordinate and implement team procedures, client problem resolutions and client management

• Help drive innovation by working with external partners/alliances to develop products, manage ongoing relationships, engage in negotiations, and prepare agreements

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Description – Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our success.


The Product Manager is responsible for the development of product plans, strategies, and tactics while coordinating product lines through product life-cycles in coordination with the broader Product Management team. The overall objective of this role is to coordinate the promotion of products to develop new markets, increase share of market and obtain competitive position.

Responsibilities:

• Drive establishment of the Deposit Account Control Agreement product within Account Services, including definition of the process map, identification of automation opportunities and documentation of associated business requirements, development of the Product Approval Program (PAP), management of the P&L (including movement of existing fee revenue of expenses and definition of pricing strategy), and communication / training for Sales teams

• Oversee strategic program roadmap, development, launch, and marketing to gain maximum benefit from each product

• Oversee day-to-day product management for core products such as product delivery, client experience, and client communication strategies as well as help the team prioritize, negotiate, and remove obstacles to achieve business results

• Execute client value propositions, positioning, segmentation, pricing, targeting, channel strategies, and competitive differentiation to achieve preferred status as a partner to Citi clients

• Develop plans and execute functional strategies for a country, multiple countries, region, or business requiring coordination and integration across units as well as provide input into strategic decisions affecting job family or function within a region or business

• Manage client and competitor market research, develop product innovation roadmap, and address fundamental trials of product commoditization to create an advanced set of solutions

• Oversee all aspects of program life cycle management including market demands, technology trends, and the competitive field

• Contribute to achievement of acquisition targets, product financial performance, revenue performance, and expense management goals as well as oversee identification and execution of opportunities and gaps business plans

• Develop and communicate a business plan to approach the marketplace, and coordinate and implement team procedures, client problem resolutions and client management

• Help drive innovation by working with external partners/alliances to develop products, manage ongoing relationships, engage in negotiations, and prepare agreements

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Bachelor’s Degree or equivalent experience required.


Grade :All Job Level – All Job FunctionsAll Job Level – All Job Functions – US


Time Type :Full time


Citi is an eq


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