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Team Leader

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Job Details
Job Order Number
Company Name
Physical Address
22932 Sussex Hwy
Seaford, DE 19973
Job Description

At Chick-fil-A Seaford, Leaders are responsible for assisting the Owner/Operator in all aspects of shift management and ensuring that each guest has an outstanding experience. Leaders are responsible for supervising assigned stations for an entire shift and will be assigned to open or close the restaurant; following established opening and closing procedures.
Responsibilities include:
• Insures that Team Members follow recipes and accurately prepare all orders.
• Insures that Team Members are extremely accurate with weights and measurements for all recipe items.
• Insures that Team Members work at a pace to maintain restaurant’s established speed of service guidelines.
• Insures that workstations are clean at all times.
• Insures that cashiers follow cash handling procedures at all times.
• Executes proper security and cash handling and control procedures and holds cashiers accountable to adhering to policies and procedures.
• Insures that Team Members monitor dining room, restroom, parking lot and overall facility cleanliness.
• Perform any of the tasks above as needed throughout shift.
• Must be ServSafe certified or willing to take the ServSafe Manager course and test.
• Addresses guest issues that may arise; consults with Operator regarding complex issues.
• Maintains a positive working relationship and treats all team members with respect while providing them with direction and feedback.
• Communicates team member performance and policy/procedure violations to Operator for appropriate handling.
• Strictly adheres to all Company policies and procedures.
We are looking for Leaders that focus on our values of striving for excellence and serving others first. We are excited to develop people to pursue greatness in their life. Please join us for an experience that will challenge you, teach you, and shape your future.
A job at Chick-fil-A is more than just a job. It’s a stepping-stone to a successful future in the world of business.

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