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ComCenter Operator

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Job Details
Job Order Number
JC151857393
Company Name
Kent General Hospital
Physical Address

Dover, DE 19904
Job Description

ComCenter Operator

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Department

Telecommunication

Schedule

Part time 40 (Two week Payperiod)

Shift

Day/Evening

Salary

Pay Grade 010 (Minimum hourly rate $15.38/hr)

Hours

Sat & Sun 11:30am-8pm, Mon 4pm-8:00pm

Job Details

High School/GED

The ComCenter Operator provides professional handling of all incoming calls for Bayhealth hospitals and the Bayhealth Physician Answering Service. Requires excellent customer service skills in a fast-paced environment with the ability to utilize computer automation to provide service.

Minimum/Preferred Qualifications:

Education: High School Diploma or GED with general educational knowledge of basic grammar, comprehension and communication principles required. Degree or certificate in office automation preferred.

Experience: Minimum of 6 months Prior Call center, Communication center or Switchboard experience required. Prior relevant work experience in a hospital environment and/or experience in a customer service related field preferred.

Computer/Software Knowledge: Minimum of basic keyboarding skills and knowledge of Microsoft Windows, must be familiar with computers and commonly used software programs and familiar with office equipment, examples include fax machines, pagers, etc. Advanced expertise in the use of personal computers and Microsoft Windows/Office preferred.


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