Sales Floor Associate
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Rehoboth Beach, DE 19971
andThat!, a Division of Christmas Tree Shops, is growing and so is our need for more talented associates. We offer a distinctive, fast paced, and dynamic retail environment where you can truly make a difference AND have a very real opportunity to grow your career! If you are looking for a retail growth company that values both its people and its customers, has a winning track record, and an even brighter future, your search is over – you have discovered Christmas Tree Shops!
The Sales Floor Associate is expected to engage customers to determine their needs and direct them to the appropriate merchandise while providing product knowledge and offering additional goods and services. In this role you will be expected to meet sales and productivity goals and you will work directly selling product to customers.
• Engage customers in a courteous, helpful, and respectful manner, promptly and politely responds to customer inquiries and customer requests for support
• Escort customers to appropriate merchandise
• Explain basic features of merchandise to customers
• Resolve customer issues and escalates issues as necessary to ensure customer satisfaction
• Organize and straighten merchandise areas on the sales floor
• Process customer transactions through the register as required
• Execute activities related to store initiatives to offer customers additional products and services (e.g., special sale items, credit card applications)
• Perform additional, sometimes specialized duties as required by business needs including, but not limited to, stocking, freight processing, fulfillment, and price changes, cart retrieval and cashiering