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Medical Receptionist

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Job Details
Job Order Number
Company Name
Trinity Health
Physical Address

Wilmington, DE 19806
Job Description

The Medical Receptionist will be responsible for the following:

  • Answer telephones and schedule office appointments in computer system.
  • Route messages appropriately for resolution.
  • Scan medical documentation into Electronic Medical Record system.
  • Assist patients with scheduling and billing issues.
  • Verify patient demographics and billing information at each visit and enter correctly in system.
  • Check Insurance eligibility and obtain referral if needed.
  • Collect copayments at time of service.
  • Reconcile billing and payments at the end of the day.
  • Secure prior authorizations for services from insurance companies.
  • Post charges accurately according to services provided and documented by physicians and any other duties assigned.
  • Knowledge of Saint Francis clinical policies and procedures as well as OSHA, HAZMAT, and Joint Commission safety and quality standards.
  • Must have excellent communication and customer service skills.


Job Number: 00172870

Location: Wilmington, DE

Organization Name: Saint Francis Healthcare

Facility: SFDE – St. Francis Healthcare Service

Employment Type: Full time

Hours: 40

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