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Reporting Senior Analyst

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Job Details
Job Order Number
Company Name
Bank of America
Physical Address

Wilmington, DE 19893
Job Description

Reporting Senior Analyst

Phoenix, Arizona;Wilmington, Delaware; Plano, Texas; Charlotte, North Carolina

Job Description:

This position is a Client Reporting Senior Analyst within the Analytics & Information organization supporting Fraud & Claims for all products across the enterprise. The Fraud and Claims Business Enablement and Reporting (FCBER) Team provides data insights needed to monitor business performance results, manage control, and operational workflow to mitigate losses for the bank. We develop and provide innovative data solutions and self-serve reporting tools across various business units within Fraud & Claims; Claims Resolution & Recovery, Detection Operations, Fraud Strategies, Contact Center, and Enterprise Fraud.

This position will be responsible for leading the data strategy for Fraud and Claims Reporting, starting with data acquisition through report development and delivery. A key leadership role who works closely with our Technology partners on data platform design and defining requirements of the big data platform. Frequent client engagement at all levels is required as part of day to day work. Participates in client meetings to understand needs and contributes specialized knowledge. Leads smaller reporting projects or components of a larger effort. Expert at database administration, Business Intelligence tools and processes used to build reports end to end. Seen as having good technical and project management experience and knows the business well. May have an area of expertise others look to for coaching and best practices.

Required Skills:

• 5+ years SQL / T-SQL database and query writing experience

• 3+ years experience working with MPP (massively parallel processing) platforms (Hadoop, Teradata, etc.)

• Ability to work independently; ability and drive to ‘figure things out’ when answers are not readily available

• Knowledge of 2 or more of the following reporting tools: Cognos, Tableau, MicroStrategy

• Understanding of database administration, access controls and performance management

• Solid SQL and stored procedure development experience in complex data platforms

• Experience in data modeling normalized and denormalized structures

• Experience performance tuning queries in complex big data environments

• Understanding of analytics and model integration in Hadoop or other big data platforms

• Understanding of retention and archival strategies within big data platforms

• Excellent time management skills

• Organization: ability to deliver across a varied set of priorities, both planned and ad-hoc, and adapt within a dynamic and fast-paced environment

• Data and analytical skills: 5+ years experience delivering end to end Reporting solutions including requirements gathering, sourcing, transformation, and reporting

• Communications: ability to work with and communicate with all levels across the organization, leveraging advanced written, verbal and presentation skills

• Influence: ability to influence partners via data-driven business cases backed by subject matter expertise, and to encourage collaboration across lines of business. Ability to challenge in a firm but non-confrontational manner

Desired Skills:

• Certified MicroStrategy Architect (or other MicroStrategy Certification)

• Experience with Agile development practices

• Experience working with (and understanding) banking transaction data

• Experience working with Fraud and Dispute data


1st shift (United States of America)

Hours Per Week:


Full time


Manages People: No

Travel: No

Talent Acquisition Contact:

Referral Bonus:

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the “EEO is the Law” poster, CLICK HERE at .

To view the “EEO is the Law” Supplement, CLICK HERE at .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America’s Drug-free workplace and alcohol policy, CLICK HERE .

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