Card Ops Tech Service Consultant
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Newark, DE 19713
Card Ops Tech Service Consultant
Applies technical knowledge in determining end to end design requirements for large projects involving line of business, software/hardware developers and vendors. Work closely with business partners to define strategies for technical solutions, determine requirements, and develop functional designs based on the analysis of line of business needs, objectives and existing systems infrastructure. Drives and participates in design, development and implementation of large and complex enterprise wide applications, often using new technologies. Work closely with developers and testers to ensure requirements and functional designs are translated accurately into working technical designs and that test plans and scripts serve customer needs. May manage projects including responsibility for a project and project budget. Works under minimal supervision on enterprise wide projects requiring creative solutions. IT degree preferred or substantially equivalent experience. Typically requires a minimum of 5-7 years of applicable experience.
+ Understanding of XML data structure
+ Basic SQL statement knowledge
+ Advanced MS office tools, particularly PowerPoint and Excel
+ Knowledge of managing Windows server-based operating system
+ Knowledge of basic Networking infrastructure
+ Ability to establish relationships and work effectively across the company and with partners
+ Detail oriented and highly organized with a strong ability to quickly identify and resolve complex issues
+ Demonstrated ability to manage multiple initiatives with varying deadlines effectively
+ Ability to effectively navigate and influence internal partners, client organizations and vendors
+ Ability to communicate with impact, ensuring complex information is articulated in a meaningful way to wide and varied audiences
+ Ability to stand for long periods of time and lift objects of 30lbs or greater; this role is working in a Production Environment and may require protective apparel
+ Ability to work weekends and be on-call on a rotating basis
+ Knowledge of EMV key management and Cryptography
+ Knowledge of EMV chip validation process
+ Card product experience, including Co-Brand / Rewards industry acumen
+ Understanding of Bank of America’s card marketing and governance provisioning processes
1st shift (United States of America)
Hours Per Week:
Manages People: No
Travel: Yes, 5% of the time
Talent Acquisition Contact:
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the “EEO is the Law” poster, CLICK HERE at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf .
To view the “EEO is the Law” Supplement, CLICK HERE at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
To view Bank of America’s Drug-free workplace and alcohol policy, CLICK HERE .