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Applications Support

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Job Details
Job Order Number
JC151460345
Company Name
Kforce
Physical Address

Wilmington, DE 19806
Job Description

Kforce has a client in search of an Applications Support in Wilmington, Delaware (DE).Duties Include:

  • Manage day to day issues including daily health checks of applications and processes, working closely with end users, development staff and Infrastructure teams, to prioritize and resolve and/or mitigate outages
  • Monitor production activities/processes to ensure timely and effective reporting, tracking, follow-up and communication of problems to internal and external clients, technical resources, and executives
  • Ensures information controls, back-up and recovery strategies are in place across all environments
  • Implement continuous process improvement, including but not limited to policy, procedures, and production monitoring
  • Help in identifying, coordinating, and implementing initiatives/projects and activities that create efficiencies and optimize technical processing
  • Develop and maintain relationships with technical staff, end users and clients
  • Carefully evaluate alternative risks and solutions before taking action to provide timely resolution
  • Demonstrate creativity, innovation and high performance
  • UNIX
  • SQL
  • Knowledge of Splunk, Dynatrace and WILY is a plus
  • Experience working with scheduling tools like Autosys/Control-M is a plus
  • Experience supporting mission-critical in financial services industry
  • Must be detail-oriented and well-organized
  • Must demonstrate the ability to effectively communicate verbally and in writing to the team and the customers
  • Must be able to work calmly and effectively in a fast-paced, high-pressure environment while balancing competing priorities
  • Must possess excellent troubleshooting skills, and the drive to help internal/external customers
  • Must demonstrate sound analytical and diagnostic skills dealing with issues that are not readily defined and/or conflict with available information, ability to reach sound decisions quickly

Can you picture yourself working for one of America’s Ideal Employers? Our client has received numerous awards and accolades due in part to their commitment to diversity, veterans, and fostering innovation. They’ve been named one of Fortune Magazine’s World’s Most Admired Companies of 2018 and are included in the Top 50 Most Innovative Companies named by Boston Consulting Group. With on-site training and mentoring, they are committed to your professional development as well.Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.Compensation Type:Hours


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