Business Intelligence Developer - Vendor Management Analyst
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Wilmington, DE 19806
The Operational Quality team is responsible for development and testing of controls and business policies to ensure Recovery Management is in compliance with internal policy and regulatory requirements. The Vendor Management Analyst II (Business Intelligence Developer) will be responsible for conducting analysis and evaluation of business controls. This includes accessing, analyzing, communicating and providing recommendations to senior management pertaining to process risk in the context of financial, operational, regulatory and reputation.
Vendor Management Analyst II (Business Intelligence Developer)
+ Convert legacy SAS-based processes to target-state business intelligence solutions.
+ Develop new reporting in Cognos or Tableau.
+ Perform testing and assessments of vendor financial, operations, and risk trends and develop and implement appropriate action plans
+ Identify internal process opportunities and develop strategic plans to develop and implement solutions
+ Assess issues identified by exception reporting and develop recommendations to strengthen internal controls and reduce operational risks. Utilize knowledge of business to level set the issues and escalate as appropriate to the senior management team.
+ Interact with vendors to provide and review feedback pertaining to process improvement opportunities and action plans
+ Participate in Risk Control Self Assessment (RCSA) with multiple team members, to ensure risk is appropriately assessed, scope and testing is appropriate, issues have been escalated and cleared with management
+ Continue building knowledge of internal policies and procedures, banking and consumer regulations/laws, in order to implement necessary enhancements/improvements to minimize the risk
+ Work with the team to ensure thorough, complete and accurate documentation of critical processes across the business area. Manage the documentation, tracking, reporting and storage of control evidence, risks and action plans. Assist in accomplishing all key deliverables, reporting, dashboards, attestations, etc. as required to ensure a controlled operating environment
To be considered for this role, you may be required to complete a video interview powered by HireVue
+ Bachelor degree with major in mathematics, engineering, statistics, operations research, information systems, or other related fields. Two to five years of experience in consulting, audit or financial services required
+ Development experience using Cognos or Tableau
+ Strong communication skills and ability to influence and collaborate across organizations
+ Critical thinker with strong problem-solving skills. Ability to summarize facts, variables, alternatives, and potential outcomes to assist decisions-making
+ Strong project management capabilities and excellent verbal and written communication skills
+ Knowledge of Oracle and Teradata databases, SAS or other software used for data mining
+ Demonstrated technical knowledge of advanced software packages used in analytics
+ Detail oriented with proven ability to question assumptions and identify opportunities within existing practices
+ Access database and analytical reporting skills
+ Experience with Recovery and Collections
+ Experience with Cognos, Tableau or Data Visualization
JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.