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Area Manager - New Castle, Deleware

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Job Details
Job Order Number
692900
Company Name
Amazon.com Services Inc.
Physical Address
560 Merrimac Ave
Middletown, DE 19709
Job Description

Amazon.com is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age

ABOUT AMAZON

At Amazon, we have a peculiar culture built on pioneering into unknown and new frontiers. From selling books to creating the Kindle; from making films to launching faster delivery, Amazon reinvents normal. After selling the first book in 1995, we have grown at an incredible rate and have become the universe’s most customer-centric company. By hiring those who take risks and find fulfillment through making the impossible commonplace, Amazon cultivates a culture of innovation. Every employee at Amazon has the power to forge their own path and to have a true impact on the business…and we find that exhilarating!
Read more about us at amazon.com/about

When we hire you at Amazon, we hire for the future. With unlimited career opportunities, Amazon invests in ensuring our teams are always challenged, constantly learning from each other, and are creatively contributing to our next big idea. You will be surrounded by the best innovators of our time and we welcome you to make history with us regardless of minority, female, gender identity, disability, or sexual orientation. We value diversity!
See why diversity is important to us at amazon.com/diversity

ABOUT AMAZON OPERATIONS

Operations is at the heart of Amazon business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. In these key roles, you’ll come help us exceed productivity goals and deliver against our customer promises. Our scale is expansive and our presence is growing – some of our centers across the United States and Canada are over 1 million square feet! Our goal is simple: to offer the world’s greatest selection of products and services with the world’s best customer experience.
Watch videos on our team members at youtube.com/playlist?list=PLu6W86LChii5Lgzcbu8iF8Nc35u_vOtCQ

ABOUT THE ROLE

As an Area Manager, you will have the opportunity to lead and develop your own team of Amazon Associates; one of your main focuses will be motivating, mentoring, and coaching your team. You will be responsible for engaging your team during a shift to maintain the highest levels of safety, quality, attendance performance and engagement are maintained. To achieve this, managers are expected to provide their associates with the tools needed for success as well as keenly drive productivity and efficiency through data-driven decisions and analytical problem-solving. Key responsibilities include:

  • Supporting all safety programs and OSHA compliance to ensure a safe work environment for all Associates
  • Developing performance goals and objectives to achieve customer promise expectations and ensure accuracy and quality
  • Partnering with the management team to establish and maintain quality control standards
  • Proactively identifying and leading process improvement initiatives and Lean tools
  • Building and executing productivity plans by reviewing work forecasts, determining productivity requirements, and partnering with other Area Managers to balance labor
  • Leading and developing a team of Amazon associates
  • Communicating policies to associates and act as the primary information source for the team, maintaining compliance and consistency and taking corrective action when needed
  • Ensuring procedures are followed for building security and product loss prevention
  • Creating, managing, and supporting recognition and communication programs

We are committed to developing a diverse workforce and we are even more committed to working with you to make that happen. Depending on the type of job, you will be required to engage in physical warehouse activities with or without reasonable accommodation. These activities include the following:

  • Lifting and moving material up to 49 pounds each
  • Bending, lifting, stretching and reaching both below the waist and above the head
  • Frequent walking in the building and around area; facilities are over a quarter mile in length
  • Standing and walking for up to 10-12 hours a day
  • Ascending and descending ladders, stairs, and gangways safely and without limitation

WHAT DO WE OFFER?

Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1 and up to 20 weeks of paid parental leave. We grant each employee ownership in the company, including Amazon stock awards and a matching 401(k) program. But, if you’re not in it for those perks, here is one more: we don’t wear suits and ties! Come as you are because jeans, t-shirts, sneakers and sometimes a neon safety vest will be your daily outfit. Jeff Bezos’s most recent letter to shareholders sums it all up pretty well.
Find it at https://www.sec.gov/Archives/edgar/data/1018724/000119312516530910/d168744dex991.htm
Basic Qualifications

For basic qualifications, we require that:

  • You have a completed bachelor’s degree from an accredited university or 2+ years Amazon experience
  • You are authorized to work in the US without sponsorship.
  • You take ownership in your work and team and are available to work overtime during Amazon’s peak holiday season and as needed year-round. You are obsessed with customer experience and understand the importance of a 24/7 operations. You are flexible to work on any type of assigned shift (nights, weekends, etc.).
  • You pride yourself on leading other leaders; you have direct experience managing front-line supervisors and have been responsible for supporting their performance and their associates.
  • You have an eye for efficiency and bring experience identifying and implementing large-scale process improvement initiatives using data-driven techniques (performance metrics or Lean techniques).

Amazon is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age


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