Cable Installation Technician-New Castle, DE
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New Castle, DE 19720
New Castle, DE, USA
Cable Installation Technician – New Castle, DE
Prince Telecom, LLC a national leader in the telecommunications field, is hiring individuals to install Cable TV/Phone/Internet and Alarm systems in residential homes and businesses. We offer growth potential, training, competitive benefits for qualified applicants.
Cable Installation Technicians are the face of Prince. They are responsible for installing cable television, phone and internet for residential and business customers.
- Installs, disconnects, reconnects, adds, changes, and troubleshoots cable TV, internet, telephone and alarm equipment in accordance with guidelines.
- Uses small hand tools, power tools, and test equipment. Ensures that service operates within prescribed parameters.
- Attempts to identify and remedy sources of customer-perceived problems.
- Drives company vehicle between home/office, warehouse, and work sites in a safe and courteous manner.
- Cleans, maintains, and stocks vehicle and equipment in order to be prepared to perform required duties.
- Completes paperwork accurately, and reports and records work order status updates.
Customer Service Duties Include:
- Greeting customers in the home while conducting home walk thru
- Reviews all requested services with the customer in order to ensure understanding and agreement.
- Interacts with customers in a professional, courteous manner including when responding to escalations and repeated customer concerns.
- Provide customer education regarding product and service usage.
- Cleans work area upon completion of job.
- Paid Time-Off
- Paid Holiday
- Company Vehicle
- Cell phone
- Cable specific tools
- Fuel reimbursement
- Medical/Dental/Vision/Life Insurance/Long Term Disability/Short Term Disability
- 401(k) with Company Match
- Company Stock Purchase Plan
- Must be able to pass background and drug screening
- Valid driver’s license with minimum of 2 years driving experience and a good driving record
- Ability to lift up to 100 pounds
- Ability to carry a 28’ ladder from truck to pole
- Ability to work in tight spaces such as a crawl space of a house
If you are interested in learning more about our organization, please visit our website www.princetelecom.com
Our Company is an equal employment opportunity employer. The Company’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. It is also the Company’s policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions.
When you apply for this job, you will be asked to answer questions regarding your criminal background. Answering “Yes” to the criminal background questions will not automatically bar you from employment. A criminal background check will be conducted following any conditional offer of employment. Only those crimes which are substantially related to the position you are seeking will be considered. Please note that for certain contractors with whom we do business, based on the nature of their operation, the type of offense and related factors may affect your assignment to that contractor. Factors that will be taken into account include: (1) The facts or circumstances surrounding the offense or conduct; (2) the number of offenses for which you were convicted or plea was entered; (3) your age at the time of conviction or plea, or release from prison; (4) any evidence that you performed the same or similar type of work, post conviction/plea, with the same or different employers, with no known incidents of criminal conduct; (5) the length and consistency of employment history before and after the offense or conduct; (6) any rehabilitation efforts, e.g. education/training; (7) any employment or character references and any other information regarding your fitness for the particular position; and/or (8) whether you are bonded under a federal, state, or local bonding program.
For applicants residing in and/or applying for a position in a state or locality listed below, please review the specific directions below before submitting your application.
CALIFORNIA APPLICANTS: Do not identify any misdemeanor conviction for which probation has been successfully completed or otherwise discharged and the case has been dismissed by a court. Also, do not identify marijuana related convictions entered by the court more than 2 years ago that involve: unlawful possession of marijuana; transportation or giving away of up to 28.5 grams of marijuana, other than concentrated cannabis, or the offering to transport or give away up to 28.5 grams of marijuana, other than concentrated cannabis; possession of paraphernalia used to smoke marijuana; being in a place with knowledge that marijuana was being used; or being under the influence of marijuana. Also, do not identify any arrest or detention that did not result in a conviction or any record of a referral to, and participation in, any pretrial or post trial diversion program. (SAN FRANCISCO APPLICANTS: Choose the answer: “I live in and/or am applying for a job in a state that does not require an answer at this time.” YOU WILL BE ASKED TO ANSWER THE CRIMINAL HISTORY QUESTIONS AFTER THE FIRST INTERVIEW. When answering such questions, please do not disclose any misdemeanor and felony convictions that occurred more than seven years prior to the inquiry or : (a) arrests other than those which charges are still pending, (b) completion of any diversion program, © sealed or juvenile offenses, or (d) infractions that are not felonies or misdemeanors.)
CONNECTICUT APPLICANTS: Do not identify any arrest, criminal charge or conviction the records of which have been erased by a court based on sections 46b-146, 54-76o or 54-142a of the Connecticut General Statutes. Criminal records subject to erasure under these sections are records concerning a finding of delinquency or the fact that a child was a member of a family with service needs, an adjudication as a youthful offender, a criminal charge that was dismissed or not prosecuted, a criminal charge for which the person was found not guilty, or a conviction for which the offender received an absolute pardon. Any person whose criminal records have been judicially erased under one or more of these sections is deemed to have never been arrested within the meaning of the law as it applies to the particular proceedings that have been erased, and may so swear under oath.
GEORGIA APPLICANTS: Do not identify any verdict or plea of guilty or nolo contendere that was discharged by the court under Georgia’s First Offender Act.
HAWAII APPLICANTS: Choose the answer: “I live in and/or am applying for a job in a state that does not require an answer at this time.” YOU WILL BE ASKED TO ANSWER THE CRIMINAL HISTORY QUESTIONS WHEN YOU HAVE RECEIVED A CONDITIONAL OFFER OF EMPLOYMENT. Please limit your responses to any convictions within the past 10 years, excluding any period of time when you were incarcerated.
IOWA APPLICANTS: Convictions will not automatically be a bar to employment, but the job, and the time, nature and seriousness of the crime will be considered.
MARYLAND APPLICANTS: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT