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Enterprise Solutions Strategist

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Job Details
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Company Name
Physical Address

Dover, DE 19904
Job Description

Position Description

What does an outstanding Enterprise Solutions Strategist do?

As an Enterprise Solution Strategist (ESS), you are knowledgeable on a large segment of cross Fiserv solutions and products including their value proposition, competitive differentiation, deep level of both Fiserv and 3rd party product integration, client infrastructure and technical environment assessment, future direction and application to a client’s needs. As the Enterprise Solution Strategist, you will be assisting the Sales Executive in understanding the strategic needs of the client and effectively communicating and documenting to clients and prospects how Fiserv solutions align with their needs across the entire enterprise. You will need to maintain communication between the Sales Executive and the solution SME’s from all Fiserv solutions.

In this role, you will be responsible to:

+ Use industry expertise and client’s key business requirements to understand the client’s priorities and identify ways to improve the client’s business performance with the appropriate Fiserv solutions and services.

+ Serve as client’s advocate by elevating the visibility of the client’s requirements and issues across Fiserv

+ Assist the Sales Executives with validation of which competing Fiserv products are a “best fit” for the client

+ You will be assisting with comprehensive solution design by working with participant business units and by leveraging their individual knowledge of Fiserv’s solution set

+ Provide technical diagrams inclusive of all product integrations and configurations, and creation of client specific SOW’s and gap documentation

+ Technical assessments of client/prospects infrastructure, hardware environments, networks, connectivity, peripherals, etc – to include complete schemas and requirements

+ Ensure proper alignment and hand-offs to the Solution Delivery team in order to ensure that the implementation team has accurate historical data regarding the deal and client discussions.

NOTE: These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties and skills required of this job.

Qualifications for consideration:

+ Bachelor’s degree

+ 8+ years related experience within Financial Institutions or Technology environment specific to Financial Services (Bank/Credit Union). This also includes an emphasis in program management for a large, complex organization.

+ Prior Fiserv experience including the ability to understand the majority of Fiserv solutions which allows you to present to clients and prospects regarding the bundle of our solutions and how it will address the true client’s needs.

+ Ability to navigate the Fiserv organization and to work effectively across business units and across functions within the company.

+ Demonstrated experience in collaborating with business leadership teams.

+ Ability to travel up to 50%

Preferred qualifications:

+ Demonstrated problem solving skills; the ability to deal with conflict and multiple constituencies and manage multiple simultaneous objectives is imperative.

+ Ability to translate strategy into business objectives with clear accountability.

+ Demonstrated analytical and problem-solving skills. Capacity to sift through complex information and focus on the critical few priorities. Ability to define and resolve complex issues where fundamental

At Fiserv you will be part of a highly skilled and consultative sales organization that puts the client first in solving complex business problems. Our customer centric sales model, Fiserv Way of Selling, is focused on finding award-winning solutions that truly meet our client’s needs. Our sales teams lead by example and continually strive for excellence. We are very committed to developing and hiring talented sales individuals and we celebrate success through our quarterly recognition programs and our annual Pinnacle trip.

Life moves fast. And as it does, we know most people aren’t thinking about “financial services” But we are.

We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.

We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.

Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the sixth consecutive year, we are committed to excellence and purposeful innovation.

We welcome and encourage diversity in our workforce. We are an equal opportunity employer/disability/vet.

Explore the possibilities of a Sales career with Fiserv and Find Your Forward with us.

Fiserv is an Equal Opportunity Employer/Disability/Vet. Visit for more information.

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