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Sr Business Control Specialist (Merchant Services)

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Job Details
Job Order Number
JC149580617
Company Name
Bank of America
Physical Address

Newark, DE 19713
Job Description

Job Description:

Line of Business Role Description

Provide analytical support in executing internal control discipline and operational excellence within a LOB/ECF. Gather and organize data in order to monitor and test the effectiveness of key controls and status of mitigation and action plans. Prepare documentation for the tracking, monitoring, and escalation of risk related issues to management. Acts as an ambassador of the risk culture. Incumbents typically have over 5+ years of risk management and/or LOB/ECF experience. May manage staff

+ Support the Operations teams related to all aspects of Issues and/or Audits and Exams.

+ Partner with the LOB leaders and Business Controls team to ensure all actions are completed within required timelines.

+ Serve as a primary liaison with Business Control, engaging and partnering with the assigned contact from that team.

+ Ensure any risks associated with execution and/or timeline are immediately escalated.

+ Provide oversight and a control perspective related to all issues or audit/exam aspects.

+ Develop robust work plans to monitor and ensure issue progression and timely closure

+ Partner with the LOB leaders and Business Controls team to ensure all actions are completed within required timelines.

+ Provide ongoing reporting for both Issues and Audit/Exams

+ Prepare Executive level PowerPoint decks as needed

+ Support one-time deliverables and special projects as needed

Required Skills:

+ Previous or Current experience or background in assisting with Issues and/or Audits/Exams is required

+ Excellent Excel and PowerPoint skills

+ This role will require utilizing data from various sources and creating reports via Excel/PowerPoint

+ Prior reporting experience and prior experience developing executive presentations (PowerPoint Decks)

+ Ability to communicate well both verbally and in writing

+ Able to interact effectively with all levels in the organization

+ Strong relationship building skills

+ Able to influence others to succeed without managing resources

+ Must be self-motivated with a desire to excel

+ Attention to detail

+ Ability to connect dots and how topics relate and interact

+ Able to operate in a highly complex and fast-paced environment

+ Able to deliver on time

Desired Skills

+ Claims background/experience

Posting Date : 11/01/2019

Location :

Phoenix, AZ, CATALINA BLDG, 1825 E Buckeye Rd,

Newark, DE, Deerfield V, 655 Paper Mill Rd,

- United States

Travel : Yes, 10% of the time

Full / Part-time : Full time

Hours Per Week : 40

Shift : 1st shift

Assistance for Applicants with Disabilities

Bank of America is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please visit the Applicants with Disabilities page at http://careers.bankofamerica.com/us/applicants-with-disabilities .

Diversity & Inclusion

At Bank of America, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Frequently Asked Questions

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