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Director Business Technology - US Credit Cards & Unsecured L

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Job Details
Job Order Number
Company Name
TD Bank
Physical Address

Wilmington, DE 19806
Job Description


Job Title:

Director Business Technology – US Credit Cards & Unsecured Lending

TD Description:

About TD Bank, America’s Most Convenient Bank®

TD Bank, America’s Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit at Find TD Bank on Facebook at and on Twitter at .

TD Bank, America’s Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol “TD”. To learn more, visit at .

Auto req ID:



United States

Job Requirements:

+ Must be eligible for employment under regulatory standards applicable to the position.

-Accountable executive for US Credit Card Technology

Accountability includes: IT strategy and associated roadmap, project delivery, operational

stability and scalability

-Defines vision, strategy and priorities for US CC Technology in alignment with: North

American Credit Cards and Merchant Services & TD Insurance Technology Solutions

(NACCMS & TDI TS) business and technology strategy; Enterprise Technology objectives

(e.g., DASH)

-Provides thought leadership and innovation with regards to technology and associated impact

on US CCMS, leveraging enterprise teams, NACCMS Architecture and industry trends

-Develops and nurtures IT talent for NACCMS & TDI TS and the Enterprise TS, including

actionable succession plans and a strong bench

-Consistently delivers on productivity and service targets

-Proactively manages risk and compliance for US CC Technology

Ensures system availability for US CC systems leveraging NACCMS and TDI OSS Level 2

support and Technology Shared Services

-Shapes the US CC strategy with the US CC business and Shared Services leaders

-Drives consistency and reduces cost of developing and maintaining IT assets while improving

overall delivery capability

-Ensures execution of Enterprise action plans for Employee Engagement and Communications

Meets regulatory and risk expectations in partnership with Risk, COLA and Regulatory




Job Description:

The Director Business Technology US Credit Cards has oversight for supporting all business technology

within TD’s US Credit Card portfolio, including US Bank Card, Retail Card Services and Strategic

Partnerships. The role is accountable for US Credit Card technology, including IT strategy and associated

road map, project delivery, and operational stability and scalability. The Director interacts with senior

executives across the bank, as well vendors and partners, to appropriately address technology demands.

This includes ensuring appropriate levels of technology controls exist to protect business risk, in alignment

with Federal and Industry based regulations, and compliance with internal standards


At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.

If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.






-Bachelor’s degree or post-graduate degree

-Relevant work experience in Credit Card technology with a broader understanding across

multiple IT disciplines

-Demonstrated success supporting a major business’ needs, interacting effectively to

determine requirements, define strategy and deliver solutions

-Substantial experience in technology risk management that includes expertise in the areas of

operational risk management (ORM), Technology Risk and IS security; The ideal candidate

possesses broader skills than a highly technical CISO; Likewise, the ideal candidate is likely

more knowledge of technology issues than a pure ORM

-Possesses the leadership skills needed to work at this, and eventually at higher levels, within

the TDBFG organization

-Experience within a high transaction, large/complex/matrix business environment; Financial

services experience is ideal

-Has managed a multi-site team of at least 20 professionals/specialists

-Deep knowledge of IT security and Risk disciplines and practices

-Deep knowledge of the U.S. Regulatory landscape and impact to IT control governance

-Ability to make an impact and execute on key strategies

-Ability to articulate technology into business solutions

-Excellent client engagement/management skills

-Possesses exceptional strategic thinking, planning and relationship skills

-Ability to influence management and build credibility across the organization

-A proven collaborative and engaging leader who partners well with others; the individual will

partner with divisional CIOs, business heads, vendors, auditors, Operational Risk teams,

regulators and counterparts at other financial institutions

-Ability as a leader to influence change within a dynamic regulatory environment, and a

focused expense management culture

-Highly motivated individual with a track record of successfully implementing large scale and

globally sourced programs with superior results

-Outstanding people management, leadership and coaching skills

-Thrives in a fast paced environment, managing multiple deadlines and competing priorities

-Strong communicator, with excellent oral, written and presentation skills

-Proven ability to work with third party regulators

Work Location:

1313 Market Street

Business Line:


Job Category – Primary:

Technology Solutions

Job Category(s):

Technology Solutions

Province/State (Primary):**


City (Primary):


Job Family:

Technology Solutions Executives

Time Type:

Full Time

Employment Type:


Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.

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