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Gaming Surveillance Officer

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Job Details
Job Order Number
685373
Company Name
Casino at Delaware Park
Physical Address
777 Delaware Park Blvd.
Wilmington, DE 19804
Job Description
  • Creates and ensures a fun-filled, entertaining and exciting environment where the flawless delivery and execution of service excellence is paramount.
  • Responds to calls requesting the need for surveillance coverage.
  • Conducts surveillance through the CCTV system utilizing the necessary equipment to observe, report and record procedural violations and unusual activities.
  • Communicates violations in a timely manner to appropriate supervisory personnel and follows up with accurate and detailed documentation.
  • Prepares additional reports when applicable.
  • Conducts tape reviews as assigned; changes tapes as required.
  • Documents equipment malfunctions.
  • Responsible for accurate and efficient operation of procedures within designated department.
  • Communicate (both written and verbal) with and promote positive team member and guest relations.
  • Maintain professionalism at all times when working with other team members and/or guests.
  • Performs all other duties as assigned.


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