Inside Sales Assistant
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Teledyne Princeton Instruments, a business unit of Teledyne Digital Imaging US, Inc, designs and manufactures high-performance CCD, sCMOS, ICCD, EMCCD, emICCD, and InGaAs cameras; spectrographs; and optics-based solutions for the scientific research, industrial imaging, and OEM communities. We take pride in partnering with our customers to solve their most challenging problems in unique, innovative ways.
Position Summary and Responsibilities
Seeking a Sales Administrator for our Krailling office. Sales Adminstrator assists in ongoing sales and support activities by effectively coordinating internal and external resources. The position requires constant interaction with current and future customers of Princeton Instruments. A successful candidate in this role plays a critical role in increasing customer satisfaction and thereby growth of the business.
+ Organize and respond to sales/ service leads and requests for quotes
+ Be the internal extension of the sales/ service team and provide resources and services as required to support business growth
+ Review terms and conditions, technical specifications, purchase orders and ensure accurate entry of orders
+ Manage orders and shipments. Coordinate customer releases, delivery schedules and re-orders.
+ Liaise with engineering and manufacturing resources to coordinate RMA and customer support activities
+ Provide continuous feedback to management to improve internal processes
+ Familiarity with Microsoft Office Suite and use of CRM software
+ Ability to multi-task in a busy environment
+ Strong problem solving, interpersonal, organizational, and communication skills
+ Ability to work across multiple departments including engineering, manufacturing and quality control
+ Experience in a technical, job shop environment preferred
+ Minimum of 2 years experience in similar role is a plus
Requisition ID 2019-11629
Company Teledyne Princeton Instruments
Shift 1st Shift – Morning