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Technical Consultant (gn) - Software Lifecycle Management

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Job Details
Job Order Number
Company Name
Physical Address

Leipzig, DE
Job Description

Why SoftwareONE?

Today SoftwareONE is a global leader in software and cloud portfolio management and is modernizing the way organizations budget and optimize their global IT spend from on-premises to the cloud.Our 5,000 technology experts located across 80+ countries work on over a 1,000 Technology Projects globally. We provide customers with the right advice on their Technology Roadmap towards the cloud or optimizing the Business-outcome of a cloud-based landscape. With our PyraCloud platform, applying machine learning, delivering the visibility, insight, automation and control customers demand to maximize their software investments.In tandem, our Software Lifecycle Management (SLM) services provide the methodology and framework to optimize the underlying IT infrastructure, accelerate cloud adoption and minimize compliance risk.With our dynamic leadership and driven business strategy SoftwareONE is one of the fastest growing technology solution providers in the world with elite partnerships with Microsoft, AWS, Adobe, IBM, VMware, Oracle, Citrix, Red Hat, Trend Micro and many more.

The role

+ Installing, supporting, trouble-shooting and training of Flexera SAM tool

+ Executing Proof of Concepts in customer environments

+ Supporting and training of global SAM team on various SAM Solutions

+ Managing and supporting hosted and on-premise SAM solutions

+ Technical consultants acts as a bridge between SoftwareONE and SAM Solution Providers

+ Consulting customers regarding SAM solution requirements

+ Implement / Configure SNOW/Flexera SAM tool and transfer knowledge to customers

+ Interact directly with customers to troubleshoot and solve configuration issues

+ Document customer configurations within their environment

+ Creating technical and functional documentation as per requirements

+ Supporting and training of internal SAM Consultants and customers

+ External technical coordination with customers and SAM tool providers

What we need to see from you

+ At least 5+ years of proven experience in IT Service Desk / Remote support team

+ Technical knowledge and experience of Flexera tool is highly preferred.

+ Advanced technical skills regarding system platforms (client & server) and other midrange environments

+ Solid understanding of IT environments and infrastructure (Infra and Networking)

+ Ability to install / configure SAM solutions remotely

+ Hands-on experience with Active Directory, User Management, Working with Citrix, VM, Windows Server Administration etc. is a must.

+ Basic Knowledge of CMDB’s, and Software Management tools / solutions highly desired.

+ Excellent communication skills

What you should really know about us.

Strip away everything. Strip away our brand, strip away our buildings, strip away our offices. What are we left with? Our people. This is what makes SoftwareONE successful.

Passionate people who live and breathe our values every day, who delight our customers, every day, and who go above and beyond, every day. Our culture is unique, and I believe that having the right people, and empowering them to succeed, is the absolute key to our success.

Patrick Winter, Founder.

What we expect from our employees

Success at SoftwareONE is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you.SoftwareONE employees are energized, agile and are laser focused on delivering world class Customer Satisfaction and results. Our leaders motivate and inspire their teams and provide a working environment that delivers incredible levels of Employee Satisfaction. We are Humble, have a very high degree of Integrity and are simply not interested in politics.Our leaders operate with a high levels of Discipline but are able to work at Speed manage change in a global economy.

Job LocationsDE-Leipzig

Posted Date2 months ago(9/30/2019 1:59 AM)


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