McDonald's Hamburger University Trained General Manager
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WILMINGTON, DE 19806
“If you work just for money, you’ll never make it, but if you love what you’re doing and you always put the customer first, success will be yours.” ~Ray Kroc
Terrific opportunity for a talented McDonald’s General Manager with Hamburger University training to grow your career and make a significant impact for a growing franchise organization.
Looking for a GM who wants to grow with the company.
Every great team has one thing in common… an exceptional Coach. At McDonald’s, our head Coach operates as the General Manager. McDonald’s General Managers operate restaurants and lead teams of 30+ crew members.
Successful management applicants have:
Ridiculously strong people skills. People (customers and employees) are the foundation of our business. You will spend 98% of your time serving, coaching, correcting, training, retraining, inspiring, leading and developing an amazingly diverse group of PEOPLE.
High standards, really high. McDonald’s became the most successful restaurant franchise in history because we believe in standards. We live and breathe QUALITY, SERVICE, VALUE and CLEANLINESS because it matters and it is a huge part of what makes us great.
A “Beat Yesterday” attitude. A successful General Manager doesn’t rest on their success. They don’t do “good enough,” they don’t watch the clock waiting for the day to end and they always bring their best attitude into the restaurant. Our organization is committed to continuous improvement.
If this sounds enticing, keep reading!
Restaurant General Manager Responsibilities
Complete oversight of restaurant — leading people, profits and processes.
Build a cohesive, high performing team — including recruiting, hiring, training, mentoring and retaining departmental managers, shift leaders and crew members.
Ensure consistency of product at all times — taking minute-by-minute steps to ensure a high quality of ingredients and food preparation.
Get involved within the local community and support fundraising activities and sponsorship of events.
Overseeing profit and loss by following cash control, maintaining inventory, scheduling labor, reviewing financials and taking corrective action when needed.
Create and analyze P&L and metric reporting daily, review with leadership on a weekly basis, create / implement action plans to make improvements where necessary.
Adhere to all safety and sanitation regulations, and maintain the quality of the restaurant.
Ensures that people practices are followed within the restaurant (e.g. orientation,training system, shift certification, HR policies, labor laws, and security and safety procedure).
Protects the brand by ensuring that the restaurant meets operational standards, food safety standards, and labor laws.
Creates a positive work environment to accomplish business results (e.g., increased customer counts, sales, and profits.)
Works with management team to develop and implement strategic plans focused on driving sales, new products and customer satisfaction.
Follow company policies and procedures regarding the handling of cash control, property, products and equipment.
Highly motivated and results driven.
The ability to lead a team.
Minimum of 3+ years of General Manager experience, with 2+ years management experience within McDonald’s system required. Hamburger University training strongly preferred.
Ability to work independently without direct supervision — with references from past remote supervisors.
Professional, clean cut, articulate leader with excellent written and communication skills.
Strong attention to detail, metrics-focused, with full P&L and budgeting experience.
Flexible scheduling around the needs of the restaurant. We operate restaurants 364 days a year and 24 hours a day in some locations.
Must be able to work 5 shifts per week and be available weekdays and weekends.
Be authorized to work in United States.
Must have reliable transportation with valid driver’s license.
Strong tenure, with career progression shown in previous positions; no job hoppers.
Employment subject to background check.
Competitive salary – Pay for Experience and Leadership.
Full-time position with open availability required.
Uniforms and meals provided.
Rewarding Bonus Program.
Paid Training Program and College Credit McDonald’s is the only restaurant organization recognized by the American Council on Education (ACE) for our restaurant management training courses, which in total can earn you up to 46 college credit hours toward your 2- or 4- year degree.
Insurance Options with Employer Contribution.
A positive, team-oriented work environment.
Manager / OJE Applicants must be 21 years of age or older and have a High School Diploma or equivalent.
During this phase of the process, members of the Applicant Background Investigations Team initiate contact with individuals in your employment history. Investigators will contact former employers and review your work history, they will speak to coworkers, teachers, and anyone else who can offer insights into your character. Our efforts are designed to gain an understanding of the kind of person you are and to exclude candidates who have demonstrated character traits that are inconsistent with the highest values of the profession. We seek candidates with the highest moral and ethical standards for our McDonald’s. The background investigation must indicate that you have the necessary personality, energy, morality, honesty, trustworthiness and integrity to join our McDonald’s Team. You must pass this phase to proceed to the next step in the hiring process.
This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s Corporation or McDonald’s USA, LLC. This means the independent franchisee, and not McDonald’s Corporation or McDonald’s USA, LLC, is alone responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, supervisions, staffing and scheduling. McDonald’s Corporation or McDonald’s USA, LLC will not receive a copy of any application you submit for this job posting and will have no control over whether you receive an interview and/or are ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisees’ employees. If you are hired for this job posting, the independent franchisee, and not McDonald’s Corporation or McDonald’s USA, LLC, will be your employer.
This job posting contains some general information about what it is like to work in a McDonald’s restaurant, but is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of the job.
Requsition ID: B2F680C4-0C94-4CE0-8F84-A77B01465CFA
McDonald’s Corporation and McDonald’s USA, LLC (the “Company”) are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation i