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New Castle, DE 19720
Position Summary: Responsible for maintaining accurate inventory controls through adherence to company guidelines and policies. Provides exceptional customer service, with a focus on creating a customer centric environment. Coaches to ensure accuracy of inventory and proper back room operations.
General Purpose: Customer Service, Inventory controls, Back-Room Operations, Merchandising and signing standards.
Customer Service, Inventory controls, Back-Room Operations, Merchandising and signing standards.
+ Exhibits exceptional customer service at all times
+ Juggles many priorities and is able to multi task effectively with limited or no supervision
+ Utilizes operational activity to comfortably connect with customers and create a customer centric environment
+ Embraces Staples values; Own it, Say it like it is, Be caring, Keep it simple, and Work together during every shift
+ Exhibit sound judgment and ethical behavior at all times
+ Process accurate and efficient inventory controls;
+ Zero Balance
+ Return to Vendor
+ Return to Warehouse
+ Cross Channel Returns
+ Reserve online pick up in store
+ Delivers exceptional customer service
+ Responds resourcefully to customer requests and concerns
+ Ensures back of house operations and truck process are consistent to company standards to maintain stock levels effectively
+ Understands and utilizes basic selling skills to properly engage and present solutions to our customers
+ Provide an inviting environment for the customers by maintaining a neat and clean store
+ Performs front end responsibilities such as cashier, returns, online reservations while maintaining operational standards
+ Adhere to all company policies procedures & safety standards
+ Perform other related duties as assigned
+ Able to work a flexible schedule
+ High School diploma or equivalent
+ Must be able to lift, push, pull up to 100lbs
Preferred skills and experience :
+ Customer service experience in a retail environment
+ High attention to detail and managing execution
+ Strong analytical skills
+ Cashier experience
+ Key holder experience preferred
Reporting to this person: No direct reports
Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.