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Kana Developer

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Job Details
Job Order Number
JC147437742
Company Name
Kforce
Physical Address

Wilmington, DE 19806
Job Description

Kforce has a client that is seeking a Senior Kana Developer in Wilmington, DC. Summary:The Senior Kana Developer role will lead the design, development and maintenance of Verint Engagement Management (aka Kana) application. This role will provide technical expertise, thought leadership and guidance for EM application development. This role will also influence/introduce/refine processes and practices within the team and across teams, with the view to deliver rapid yet reliable solutions; to embrace DevOps and Agile ways of working; and contribute to the success of the Customer Engagement delivery team.Key Responsibilities:

  • Deliver across the entire app life cycle -concept, design, build, deploy, test, release and support
  • Working directly with developers and product managers to conceptualize, build, test and realize products
  • Gather requirements around functionality and translate those requirements into elegant functional solutions
  • Optimizing performance
  • Explain technologies and solutions to technical and non-technical stakeholders
  • Working on call support roster and analyzing and addressing root cause of issues
  • The provision of strong technical expertise and leadership in software development
  • Keep up to date on the latest industry trends in the technologies
  • DevOps and automation leadership
  • 2 years Kana (Ciboodle) Experience
  • Web Services Experience
  • Agile Experience
  • HTML5
  • Some experience with ReactJS or other JavaScript frameworks
  • Single page application architecture
  • Continuous Delivery and Continuous Integration tools and processes
  • Agile process

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.Compensation Type:Hours*Minimum Compensation:0.00Maximum Compensation:*0.00


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