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PS Execution Services Consultant

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Job Details
Job Order Number
JC147294488
Company Name
Fiserv
Physical Address

Dover, DE 19904
Job Description

Position Description

What does a great Principal Consultant of Professional Services do?

You will provide analysis, consultation and recommendations to credit union and bank clients during deployment of DNA Core Financial Software, in order to ensure clients’ business needs are met. In addition, you will support post live clients with both strategic consulting and implementations of post live items/modules. Engage with clients and internal business partners to ensure delivery and implementations of their suite of products and provide the best-in-class solutions to the clients’ needs.

Essential Job Responsibilities:

As a Support sales and consulting team member, you will act as a change champion, posses professional writing skills, provide premier, industry recognized, recommendations for operational improvement working in a fast-paced dynamic team environment

+ Configure and Implement DNA Core Processing Functionality

+ Document client and internal discussions and decisions

+ Execute specific duties and groups of work as assigned

+ Lead/resolve a fixed percentage of Service cases, prepare and advance others to higher levels within the team

+ Test new features and functionality of the DNA product suite

+ Engage with Fiserv clients and evaluate Readiness for conversion

+ Lead UAT sessions with converting clients

+ Ensure client satisfaction

+ Back Up Principal and Implementation Consultants

Basic Qualifications for consideration:

+ High School diploma or equivalent required; Bachelor’s degree preferred

+ 2 + years of DNA Core system experience

+ 10 + years in subject area of expertise within the financial industry

+ The ability to travel on average of 50-75%, this may include weekend and holidays

+ Analytical thinking

+ Strategic Consulting

+ Highly motivated to execute on deliverable on time

+ Proficiency in MS office tools

+ Core system Administration

+ Subject Matter Expertise in one or more of the major areas:

Finance/Back Office and Accounting

+ Back Office Processing

+ Deposit Operations

+ Retail Deposit

Loan Origination/Servicing

+ Consumer/Commercial/Mortgage Product and Loan Servicing

+ Investor/Participation Lending

+ Back Office Processing

+ System Operations

Deposit Operations

+ Statement and Notice processing

+ Back Office Processing

+ Deposit Operations

+ Relational Pricing/Service Fees

+ Retail Deposit Processing

+ Consumer/Commercial/Retirement Deposit Product

+ Retirement/Consumer/Commercial Deposit Processing

Learn more about us.

In this role you will be aligned with our Open Solutions division which offers multi-charter solutions to banking and credit union clients in a shared services model. Its flagship product, the DNA™ platform, is a real-time, open technology account processing solution for financial institutions seeking a modern technology architecture and looking to benefit from the power of data and integration.

Life moves fast. And as it does, we know most people aren’t thinking about “financial services” But we are.

We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.

We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.

Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the sixth consecutive year, we are committed to excellence and purposeful innovation.

We welcome and encourage diversity in our workforce. We are an equal opportunity employer/disability/vet.

Explore the possibilities of a career with Fiserv and Find Your Forward with us.

Fiserv is an Equal Opportunity Employer/Disability/Vet. Visit http://www.careers.fiserv.com/eeo for more information.


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