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Principal Risk Specialist, Product Experience

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Job Details
Job Order Number
676047
Company Name
Capital One Services II, LLC
Physical Address
300 Delaware Ave Ste 900
Wilmington, DE 19801
Job Description

Job ID: R80185

1750 Tysons (12023), United States of America, McLean, Virginia

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Principal Risk Specialist, Product Experience

The Product Experience (“PX”) Risk Team focuses on product design and innovation and the behind-the-scenes operations that allow our customers to bank with confidence. PX risk managers work through unstructured problems and manage change while demonstrating superior problem-solving skills, strong business judgment, and executive presence.

If you have the passion to Protect our Customers and Protect our Bank, we need you!

Responsibilities

As a Risk Manager, you will:

  • Advise and consult with self-directed teams to help develop well-designed products, practices, and processes
  • Establish and maintain positive working relationships with product owners, process managers, compliance advisors, legal counsel, auditors, and other risk managers
  • Manage multiple tasks independently to meet deadlines
  • Coordinate work between multiple areas and engage in multiple work streams, simultaneously; leveraging/influencing business partners to drive results
  • Effectively work in non-linear space and bring structure to deliver on our well-managed agenda
  • Oversee risk event remediation impacting customers stemming from process breakdowns or other problems, developing permanent corrective actions
  • Support second line of defense assurance reviews, internal audits, and regulatory exams

Successful Risk Managers in our culture are:

  • Innovative, adaptive, and inclusive
  • Exceptional communicators
  • Able to blend strategic and tactical thinking and creative and analytical reasoning
  • Creative, outside-the-box thinkers who have a customer-backed problem-solving approach
  • Able to identify themes and apply learnings in highly ambiguous contexts
  • Collaborative, team players with the ability to navigate and influence organizations
  • Passionate about continuously learning

Basic Qualifications

  • Bachelor’s Degree or military experience
  • At least 1 year of experience in Risk Management
  • At least 1 year of experience in Product Management
  • At least 1 year of experience in Financial Services
  • At least 1 year of experience in Technology

Preferred Qualifications

  • Business Process Management certification, Lean or Green Belt Certification
  • 3+ years of experience in Risk Management
  • 3+ years of experience in Financial Services
  • 3+ years of experience in Technology
  • 3+ years of experience in Product Management
  • Professional certification (i.e. CFE, CRM, CIA, etc.)

At this time, Capital One will not sponsor a new applicant for employment authorization for this position

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Capital One is an equal opportunity employer committed to diversity in the workplace. Capital One promotes a drug-free workplace.

All qualified applicants will receive consideration for employment without regard to gender, race, color, religion, national origin, sexual orientation, protected veteran status, or disability status.

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; Newark, New Jersey Ordinance 12-1630; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.


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