Technology Integration Associate
Click the Facebook, Google+ or LinkedIn icons to share this job with your friends or contacts. Click the Twitter icon to tweet this job to your followers. Click the link button to view the URL of the job, which then can be copied and pasted into an e-mail or other document.
Newport, DE 19804
We are looking for a qualified Technology Integration Associate to provide administrative and break-fix support for mission critical Windows based systems. You will work as part of an experienced team tasked with maintaining and upgrading computer based physical security systems for a government entity.
Respond to trouble tickets to ensure application uptime and system performance
Work individually and as a team to diagnose and resolve application issues
Execute preventative maintenance tasks to maximize application availability and identify system faults
Perform routine configuration changes (user permissions, application configuration, etc.)
Document all system modifications through a digital change control tracking system
Produce quality technical documentation describing the conceptual and quantitative facets of system deployment, intended for both a technical and non-technical audience
Perform pre-deployment end to end testing of all upgrades and major modifications
Perform on site installations of software upgrades and major modifications
BS degree in Computer Science, or Engineering (Computer or Electrical), or relevant field.
Strong working knowledge of Windows Server and Client environments
Strong working knowledge of Microsoft Office (Word, Excel, PowerPoint)
Strong written and verbal communications skills
Ability to write technical documentation tailored to a varied audience
Working knowledge of Windows server and client hardware (Motherboards and components, storage, peripherals, etc.)
Working knowledge of network communications and IP addressing
Excellent problem solving and analytical skills
Excellent time management skills
Ability to pass criminal background check.
Positive attitude and strong work ethic
Lenel OnGuard Certification, other enterprise grade access control system certification a plus
Verint Nextiva / VMS Certification, other enterprise grade CCTV system certification a plus
SQL Server: Ability to install, perform basic administrative functions and create scripts
Crystal Reports: Ability to create reports for SQL databases
Microsoft certification: Windows and/or SQL
Working knowledge of VMware: vSphere and Workstation
Working knowledge of Windows PowerShell
We are a nationwide provider of security solutions with many employment opportunities across the country. We are an equal opportunity employer committed to a diverse workforce. Our core values are integrity, vigilance and compliance. Therefore, we are looking for individuals to join our organization who share the same values.
Employer’s Job# 90163809968
Please visit job URL for more information about this opening and to view EOE statement.