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Business Controls Officer

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Job Details
Job Order Number
Company Name
Bank of America
Physical Address

Newark, DE 19713
Job Description

Job Description:

The responsibilities for the Business Controls Officer include:

+ Identify opportunities and advocate for consistency to increase efficiency, sustain controls, and meet long term strategic goals

+ Partner on CSWO Ops Management control environment current to target state transition efforts aligning outcomes to the CSWO Risk Strategic Plan

+ Develop a deep understanding on the current business environment and emerging risks in the CSWO Operations Management, Enterprise Transaction Services and Global Business Services

+ Examine trends, develop insights, and collaborate on solutions to sustain and strengthen the control environment

+ Consult with a horizontal lens on strengthening the control discipline and adhering to standards to drive best practices and framework consistency

+ Coordination between CSWO and external execution partners (Compliance and Operational Risk, EAC, EPO, FLUs, and Partner Operational & Tech Teams) and serve as key escalation point

Required Skills:

+ 5 years Risk Management experience

+ 5 – 8 years in CSWO, ETS or GBS experience (FLU, Operations, Technology, Risk)

+ Proven ability to function in a matrix environment developing strong cross-functional relationship

+ Executive presentation, communication, and influencing skills

Desired Skills:

+ Transformation / Change Management leadership experience

+ Strategic planning experience

+ Business writing and communications

+ Executive presentation experience

+ Management of multiple work efforts under short timelines

Enterprise Role Overview:

Assist in the execution of internal control discipline and operational excellence within a LOB or ECF. Execute LOB/ECF specific processes and tools to drive adherence to enterprise-wide Standards. Support the implementation of QA/QC processes within the LOB/ECF through ongoing monitoring and testing of controls. Identify issues and/or control improvements for remediation, whilst assisting in building out actions plans and milestones. Acts as an ambassador of the risk culture. Develop and direct staff. Incumbents typically have over 8+ years of risk management and LOB/ECF experience.

Posting Date : 08/13/2019

Location :

Newark, DE, Deerfield V, 655 Paper Mill Rd,



Addison, TX, 16001 N Dallas Pkwy (TX8044),

- United States

Travel : Yes, 15% of the time

Full / Part-time : Full time

Hours Per Week : 40

Shift : 1st shift

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At Bank of America, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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