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Store Manager

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Job Details
Job Order Number
Company Name
Physical Address

Dover, DE 19904
Job Description

To manage the day-to-day operations of a rue21 store; reports directly to the District Manager.

+ Manage a store team of approximately 10 part-time and full-time store associates

+ Drive and maximize store sales to achieve goals, control and minimize shrink expectations, and maintain payroll within budgetary guidance

+ Establish, teach, and demonstrate exceptional customer service

+ Provide associates the tools necessary to ensure customer satisfaction and provide positive resolutions to challenges and complaints from customers

+ Execute company directives for product placement, display, and signage, and maintain company standards for cleanliness and organization

+ Ensure compliance with all company policies and procedures, and follow all safety standards to ensure a safe work and shopping environment

+ Achieve accuracy in executing markdowns, shipping, receiving, and cash control

+ Recruit, train, develop, and retain qualified associates to ensure staffing needs are consistently met

+ Coach, confront, and counsel associates to improve performance

+ Participate in the performance counseling of associates, up to termination of associates as required

+ Establish associate work schedules

+ Provide training and succession planning for the store team

+ Demonstrated ability, in a store management capacity, to successfully operate and drive the sales performance of an apparel retail store

+ Minimum of 1-2 years store management experience required

+ Weekends, holidays and a minimum of 2 nights per week are required on a rotational basis.

+ Physical Requirements:

-Stand for up to 8 hours -Carry up to 40 pounds -Climb and balance on ladders -Bend at the waist -Lift up to 40 pounds -Kneel and squat on the ground -Reach above the shoulder frequently

+ Business Acumen: demonstrates financial and operational understanding of organizational strategies and applies knowledge to business situations

+ Communication: effectively conveys information and ideas in concise and meaningful exchanges through written and verbal communication

+ Customer Focus: demonstrates a customer-driven approach that focuses on anticipating, understanding, and servicing customer needs in order to facilitate a relationship with the brand

+ Leadership: demonstrates the ability to empower, coach, and influence others to achieve a common goal or motivate people to change a behavior

+ Planning and Organizing: effectively creates plan and executes the processes required to achieve the desired outcome in a timely and efficient manner

+ Talent Assessment & Development: demonstrates the ability to manage employee development in a manner that is deliberate and strategic in order to move employees through the organization


ID: 2019-40055

External Company Name: rue21, Inc.

External Company URL:

Street: 1365 North Dupont Highway

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