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Fraud Risk Senior Manager

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Job Details
Job Order Number
Company Name
Physical Address

Wilmington, DE 19806
Job Description

+ Primary Location: United States,Delaware,Wilmington

+ Other Location: United States,Florida,Jacksonville

+ Education: Bachelor’s Degree

+ Job Function: Risk Management

+ Schedule: Full-time

+ Shift: Day Job

+ Employee Status: Regular

+ Travel Time: Yes, 10 % of the Time

+ Job ID: 19034816


About Citi

Citi, the leading global bank, has approximately 200 million
customer accounts and does business in more than 160 countries and
jurisdictions. Citi provides consumers, corporations, governments and
institutions with a broad range of financial products and services, including
consumer banking and credit, corporate and investment banking, securities
brokerage, transaction services, and wealth management. Our core activities are
safeguarding assets, lending money, making payments and accessing the capital
markets on behalf of our clients.

Citi’s Mission and Value Proposition at
explains what we do and Citi Leadership Standards at explain how we do
it. Our mission is to serve as a trusted partner to our clients by responsibly
providing financial services that enable growth and economic progress. We
strive to earn and maintain our clients’ and the public’s trust by constantly
adhering to the highest ethical standards and making a positive impact on the
communities we serve. Our Leadership Standards is a common set of skills and
expected behaviors that illustrate how our employees should work every day to
be successful and strengthens our ability to execute against our strategic priorities.

Diversity is a key business imperative and a source of
strength at Citi. We serve clients from every walk of life, every background
and every origin. Our goal is to have our workforce reflect this same diversity
at all levels. Citi has made it a priority to foster a culture where the best
people want to work, where individuals are promoted based on merit, where we
value and demand respect for others and where opportunities to develop to are
widely available to all.

Fraud Risk SeniorManager

We are looking for an energetic, motivated professional to
join our growing team, supporting strategy development with a particular
analytic focus on fraud authorization detection and loss mitigation. In
this role, you will be facing off against intelligent, adaptive perpetrators of
financial crime. The candidate will be closely involved with analysis,
presentation, implementation, and monitoring of the strategies in the fraud
detection system in addition to using analysis to support process improvements
outside of authorization strategies all while balancing the customer
experience. The candidate will work closely with the various stakeholders
including Fraud Operations, Claims, Prevention, Technology, other risk teams
and business owners. This role will include managing a small team of analysts
to achieve these objectives.


+ Through both individually and through leading ateam, develop and implement effective Fraud detection and prevention strategiesto mitigate fraud losses while ensuring an appropriate balance between risk andcustomer experience at point of sale and client contact points

+ Proactively identify fraud authorizationdetection risk opportunities at the strategy and portfolio level by performingvarious analytical and/or modeling techniques

+ Manage large scale end to end projects,including vendor score business case development, product conversion, andtechnological implementation assessments

+ Leverage customer data to build risksegmentation and mitigation strategies

+ Identify portfolio monitoring gaps and work withMIS team to develop and build necessary reporting

+ Develop& maintain strong partnership withPrevention, Operations, and other functional business partners to optimizebusiness strategies

+ Apply subject matter expertise to theprioritization and planning of projects in conjunction withfraud management policies and strategies


+ Bachelor’sdegree in a quantitative field such as Statistics, Economics, Finance,Mathematics, Engineering, or Computer Science, is required. An advanced degreeis highly desirable

+ Aminimum of 5 years of experience in applied analytics is required, preferablyin a risk management context

+ Experiencein directly managing the efforts of others

+ Experienceemploying data science and advanced analytics techniques is highly desirable

+ Experiencein the banking/financial industry

+ Experiencein the agile methodology of iterative project management

+ Experiencein the fraud risk discipline in Credit Cards or other Consumer Banking productsis desired

+ Experiencein implementing strategies into real-time fraud prevention systems is desired

+ Experiencein statistical and data analysis in at least one of the following statisticalsoftware packages or languages: SAS, SQL, R, or Python

+ Experiencewith UNIX desired

+ Excellentorganization skills

+ Excellentcommunication and presentation skills are required

+ Abilityto be flexible and work in a rapidly changing environment

+ Mustbe extremely motivated with a desire to continuously learn and refine our processes

Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

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