skip to main content

Important Notice

It appears you are using an older version of your browser. While some functions will be available, Delaware JobLink works best with a modern browser such as the ones provided by:

Please download and install the latest version of the browser of your choice. We apologize for any inconvenience.



Representative, Client Service

Click the Facebook, Google+ or LinkedIn icons to share this job with your friends or contacts. Click the Twitter icon to tweet this job to your followers. Click the link button to view the URL of the job, which then can be copied and pasted into an e-mail or other document.

Job Details
Job Order Number
662203
Company Name
The Bank of New York Mellon
Physical Address
103 Bellevue Parkway
Wilmington, DE 19809
Job Description

Client Service – S2Provides quality support to clients with moderately complex transactions and processes on a daily basis.Under general supervision, assists clients by responding to phone, email and other inquiries regarding company products, services and procedures.Responds to straightforward client questions on BNY Mellon product features and provides more advanced technical assistance.Investigates errors in client accounts and statements. Routes issues that cannot be addressed at point of contact to appropriate team, in accordance with documented procedures.Reviews daily open items to ensure proper follow-up and closure. Assists junior colleagues in resolving outstanding issues.No direct reports. Provides guidance to less experienced staff.Responsible for the quality and completion of own work.
Qualifications
High school/secondary school or the equivalent combination of education and experience is required. Bachelors degree preferred. 1-2 years of total work experience preferred. Experience in financial services preferred.

Primary Location: United States-Pennsylvania-King of Prussia
Internal Jobcode: 70110
Job: Operations
Organization: Global Pymnts & Treas Serv Ops-HR06382
Requisition Number: 1902970

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer.
Minorities/Females/Individuals With Disabilities/Protected Veterans.


To view full details and how to apply, please login or create a Job Seeker account.