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Call Center Representative Inbound

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Job Details
Job Order Number
JC143248471
Company Name
Randstad
Physical Address

Newark, DE 19713
Job Description

Call Center Representative Inbound

job details:

+ location:Newark, DE

+ salary:$18 per hour

+ date posted:Monday, June 17, 2019

+ experience:Experienced

+ job type:Temp to Perm

+ reference:S_770541

job description

Call Center Representative Inbound

Our Retail Customer Service group provides exceptional customer service to checking and savings account customers.

Responsibilities:

As a Retail Customer Service Specialist, you will be responsible for taking inbound calls from customers, verifying account information and identifying the customers needs. Specialists will be well versed in products and services and will be able answer customers inquiries that may include balance, funds transfers, stop payments, fees, and claims. Specialist will take ownership to resolve customer complaints and drive customer satisfaction and the likelihood to recommend Chase to others.

Working hours: 9:00 AM – 10:00 PM

Skills:

—Familiarity with multiple browsers, multiple tabs, window navigation and instant messenger tools

—Fluency in Windows Operating Systems and Microsoft Office tools

Education:

High School

Experience:

Experienced

Qualifications:

?? High School Diploma or equivalent required

?? Minimum of one year of customer interaction or customer support experience strongly preferred, either by phone or face to face

?? Must be willing to work in an environment that requires 100% phone-based customer interaction required

?? Proficiency with basic computer functions including mouse and keyboard usage, launching applications, conducting searches on the Internet, and maneuvering in a Windows-based environment strongly preferred

Please submit resume for consideration. WE ARE HIRING!!

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you’re looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.


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