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Berkley One Support Service Specialist

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Job Details
Job Order Number
Company Name
Physical Address

Wilmington, DE 19806
Job Description

Berkley One, a Berkley company, is hiring a Berkley One Support Service Specialist in our Wilmington, DE office. This role’s primary objective is to deliver all that is great about Berkley One and to help our agents place and maintain business with us. Duties and responsibilities include but are not limited to:

+ Client Policy Support: Complete follow up tasks for active policies, while supporting the underwriting and service initiatives within the organization. Help complete foundational policy changes and endorsements, requested by agents, clients, and/or business partners, while maintaining quality and efficiency.

+ Agency Support: Develop formal proposals for account and policy quotes generated for an agency. Help support new agency onboarding by enrolling new agents/staff into our system. Create and send agency contracts via e-signature. Assist in facilitating website quote requests and routing to appropriate avenues.

+ Clerical Mailing and Print Support: On demand mail and electronic correspondence creation based on client or agency needs. Support of mailing and printing of output generated to clients and agencies. Scanning and indexing of documents received. Reviewing, processing, and storage of returned mail.

+ High School Diploma required, BA/BS preferred but not required.

+ Proficiency with the Microsoft Office suite and other programs

+ At least 2 years work experience in office setting performing clerical and data entry oriented tasks.

+ Experience contributing on a high performing service solutions team in a high growth, fast paced environment. You are an outstanding collaborator.

+ Calm under pressure. You have excellent organizational skills, integrity, and great follow-through on tasks. You are comfortable challenging norms while working collaboratively with colleagues at all levels of the organization

+ You have a strong sense of accountability, fun and adventure

+ Natural curiosity. You love learning how things work and you are always looking for innovative improvements

+ Strong ability to deal with ambiguity and work independently to get the job done.

Job ID: 2019-2730

Street: 101 Bellevue Parkway

Post End Date: 9/30/2019

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