Principal Associate, Card Risk Process Management
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Wilmington, DE 19801
Job ID: R76198
West Creek 8 (12080), United States of America, Richmond, Virginia
At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Principal Associate, Card Risk Process Management & Analytics
We are in the early stages of a digital transformation as we build the future of process and monitoring analytics across US Card. As such, we are seeking to add talented team members to support US Card Risks most critical initiatives.
Card Risk is seeking to add a high performing member with skills performing analysis across broad domain. Our successful candidate will be asked to sift through data and insights to allow our company to make the best decision possible. You may be asked to use your skills to identify areas where performance and processes can be improved, while offering suggestions on how strategies to fulfill might need to change to stay competitive.
Besides performing analytics, the team member may be tasked with developing executive level reporting which highlights performance and presents actionable direction for improving key process performance. You will have the opportunity to take part in conversations with internal and external partners (e.g., risk managers, compliance and credit policy advisors, business teams etc.), dive deep into processes to understand performance, connect the dots across processes and drive improvement through your insights.
- Utilize technology to allow us to hone insights
- Analyze data and key process indicators to identify trends/opportunities for improvement
- Synthesize data from disparate sources looking for connection and/or causality
- Present findings in such a way that others can drive actionable changes
- High School Diploma, GED or equivalent certification or military experience
- At least 2 years of scripting experience (Python, Perl, Shell, SQL)
- At least 2 years Process Management experience OR at least 2 years of Project Management experience
- Bachelor’s Degree
- Risk Certification (CRCM, CAMS, CIPP, ABA Risk Management Certification)
- 3+ years of experience in Lean, Agile, Six Sigma, or SLQ2CQ
- 2+ years experience with Business Intelligence I reporting tools (Tableau or Business Objects)
- 1+ year of experience in Risk Management
- 2+ years of experience developing presentations or training materials
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Capital One is an equal opportunity employer committed to diversity in the workplace. Capital One promotes a drug-free workplace.
All qualified applicants will receive consideration for employment without regard to gender, race, color, religion, national origin, sexual orientation, protected veteran status, or disability status.
Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; Newark, New Jersey Ordinance 12-1630; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.