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Site Reliability Engineer

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Job Details
Job Order Number
Company Name
Capital One
Physical Address

Wilmington, DE 19806
Job Description

802 Delaware Avenue (18052), United States of America, Wilmington, Delaware

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Site Reliability Engineer

We’re Capital One. Yep, the “What’s in your wallet?” people. But we are oh so much more than that. Did you know we’re a full service bank? Checking accounts, savings accounts, mortgages, and car loans. We could tell you more, but you’re going to check out our web site anyway, right?

Here is one of our favorites:

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Are you looking to influence decision makers with your own technological ideas and innovations? Do you want to be on the forefront of cloud adoption and emerging technologies? If yes, join us in Capital One Site Reliability Engineering, where we develop best-in-class strategy and solutions for key internal business domains, provide key capabilities for critical cross-organization programs, and prove out emerging technologies and DevOps best practices.


+ Comprehensive knowledge of the functional and technical aspects of the platforms

+ Able to troubleshoot complex hardware and software defects with low supervision

+ Identify technical obstacles early and work to find creative solutions

+ Educate team members (including BSAs, Scrum Masters and Product Owners) on capabilities and constraints of technology platforms

+ Review, analyze, and modify programming systems, including coding, testing, debugging and installing

+ Maintain records to document program development, revisions, system development, and evolution

+ Perform data analytics to support job functions

+ Provides ongoing support to existing systems as needed

+ Monitors operating efficiency of existing systems

+ Defines and maintains system/application configurations

+ Communicate technical info to peers, vendors and customers

+ Estimate level of effort to meet acceptance criteria

+ Focus on continuous improvement practices as required to meet quality / time to market imperatives

+ Provide 3rd level support as needed

This role provides exposure to:

+ Full-stack development including provisioning, configuration and auto deployments

+ Hands on CICD pipeline maintenance and support

+ Machine Learning tools

+ Container orchestration (Docker, AWS ECS, or Kubernetes)

+ Chef, Ansible, and other continuous deployment tools

+ AWS cloud technologies (S3 bucket administration; EC2; ELB; Security Groups; IGW; ACLs; IAM, ASG, etc)

Basic Qualifications:

+ Bachelor’s Degree or military experience

+ At least 1 year of experience with programming languages

+ At least 3 years of Linux Administration experience

+ At least 2 years experience with AWS cloud technologies (S3 bucket administration; EC2; ELB; Security Groups; IGW; ACLs; IAM management)

Preferred Qualifications:

+ Master’s Degree in Computer Science, Information Systems, or Engineering

+ At least 2 years of experience in Applications Technical Support or Incident Management or Incident Response Team or Release Management

+ At least 2 years of experience in Reporting and Analysis

+ At least 2 years of experience in Resiliency related activities and best practices

+ At least 2 years experience with programming languages (Python)

+ At least 2 years experience with scripting (shell, bash, perl)

+ Active AWS certifications

+ At least 1 year of on call production support

+ At least 1 year hands on with Chef / Ansible / any other continuous deployment tools

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

To view full details and how to apply, please login or create a Job Seeker account.