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Network Administrator 1(Job ID:585420)

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Job Details
Job Order Number
Company Name
Computer Consultants International, Inc
Physical Address

Dover, DE 19904
Job Description

Network Administrator 1(Job ID:585420)

+ Silver Lake Blvd, Dover, DE 19904, USA

+ Full-time

Company Description

Computer Consultants International, Inc. (CCI) is an IT Consulting Firm with more than 18 years experience providing effective, expert-level services in industries such as Construction, Technology, Finance, Healthcare, and Government. CCI focuses on building long-term relationships while completing projects from design to delivery. People are CCI’s key component for success. Recruiting utmost-quality individuals for our clients, CCI fields a workforce of individuals who are selected not only because of their technical qualifications but also for their achievements as substantial, contributing human beings. In government work and in the commercial market, high standards of ethics and accountability are critical. Therefore our people are chosen for their integrity and ability to maintain relationships, as well as expertise in their field. To learn more about CCI, visit us online at

Job Description

The Network Administrator (NSA) installs, configures, and supports an organization’s local area network (LAN), wide area network (WAN), and Internet system or a segment of a network system.

Mange the creation and deletion of User, Group, and Computer accounts in active directory for the state enterprise environment.

+ Manage the mapping of user home directories, and shares for the state enterprise environment through Desktop Authority and Group Policy Management.

+ Manage the creation and Deletion of File Shares, Home Directories and permissions of these directories and file shares for the state enterprise environment.

+ Manage the creation and deletion of users email accounts in Microsoft exchange for the state enterprise environment.

+ Manage the creation and deletion of I.P. reservations/fixed addresses in Infoblox and on Microsoft DHCP servers.

+ Handle Daily Technical Support activities for desktop support, data network and server management.

+ Setup and Image computers and other user end point devices.

+ Provide vendors, end users, and peers exceptional customer service.

+ Investigate and Diagnosis network communication issues with Firewall/Proxy and end point devices using Wireshark, Splunk, and Microsoft toolset.

+ Investigate and work with security operation center to resolve antivirus/malware notifications from Crowdstrike Falcon Sensor and other detection solutions.

+ Provide warranty report tracking for yearly fiscal forecast purchasing to Agency Partners.

+ Knowledge of reading and using Powershell/Ansible to assist automating repeatable task in day to day operations.

+ Communicate with Agency partners and provide guidance for DTI policies and procedures to ensure compliance.

+ Work projects with other DTI teams and agency partners to reach deadlines and goals.

+ Define Desktop Technology processes and document for knowledgebase articles in Service Now.

+ Able to manage multiple tickets and provide detailed updates and solutions in Service Now.

+ Travel may be throughout the State of DE using private vehicle

+ After hours support may be required on a as needed basis

+ State and Federal Background check required for this position (expense of contractor/vendor)

Please do not submit candidates that have not supported deskside environments – ‘phone-only support’ is not qualified experience for this role.


+ Windows 7 Required 4 Years

+ Windows 10 Required 2 Years

+ Level I and II desktop/laptop break/fix experience Required 1 Years

+ Desktop/laptop OS imaging and deployment experience Required 1 Years

+ Experience with tools to remotely manage the desktop environment Required 1 Years

+ Strong knowlege of Microsoft Office products Required 4 Years

+ A+/Network + and or Dell Certification Nice to have 1 Years

+ Macintosh OS/iOS and Android experience Nice to have 1 Years

+ Excellent communication skills (both written and oral) Highly desired 4 Years

+ Ability to manage multiple tasks simultaneously Highly desired 4 Years

+ Good working knowledge of overall desktop/laptop and hardware/software management in a corporate environment Highly desired 4 Years

+ Is candidate able to work in Dover Delaware almost 100% of the time?

+ Is candidate able to travel to New Castle/Sussex County with no mileage reimbursement from CAI or the State of Delaware?

+ Is candidate able to attend a round one in-person interview?

+ Where is the candidate geographically located?

+ Does the contractor and supplier acknowledge that this position will last approximately 6 weeks?

Additional Information

For immediate consideration, please send your resume to hire(at) with “Network Administrator 1(Job ID:585420)DE” as the subject line.

Job Location

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