CCB - Business Banking - Control Officer - Vice President
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Wilmington, DE 19806
Chase & Co. (NYSE: JPM) is a leading global financial services firm with
operations worldwide. The firm is a leader in investment banking, financial
services for consumers and small business, commercial banking, financial
transaction processing, and asset management. A component of the Dow Jones
Industrial Average, JPMorgan Chase & Co. serves millions of consumers in
the United States and many of the world’s most prominent corporate,
institutional and government clients under its J.P. Morgan and Chase brands.
Information about JPMorgan Chase & Co. is available at http://www.jpmorganchase.com/ .
OurFirmwide Risk Function
Firmwide Risk function is focused on cultivating a stronger, unified culture
that embraces a sense of personal accountability for developing the highest
corporate standards in governance and controls across the firm. Business
priorities are built around the need to strengthen and guard the firm from the
many risks we face, financial rigor, risk discipline, fostering a transparent
culture and doing the right thing in every situation. We are equally focused on
nurturing talent, respecting the diverse experiences that our team of Risk
professionals bring and embracing an inclusive environment.
Consumer & Community Banking (CCB) serves consumers and small businesses
with a broad range of financial services, including personal banking, small business
banking and lending, mortgages, credit cards, payments, auto finance and
investment advice. Consumer & Community Banking Risk Management partners
with each CCB sub-line of business to identify, assess, prioritize and
remediate risk. Types of risk that occur in consumer businesses include fraud,
reputation, operational, credit, market and regulatory, among others
The Consumer & Community Banking (CCB) Risk Control
Team’s primary function is to implement and manage an effective control
framework across the CCB Risk organization with the goal of identifying and
remediating control issues with a sense of urgency, regardless of the
source. The Chase Business Banking (BB) Risk Control team partners with
all other CCB Risk and Control disciplines, adding an additional line of
defense supporting Compliance, Risk and Audit, among others. The team also
works in partnership on the development of new, and oversight of existing,
control functions and protocols throughout Business Banking Risk and provides a
centralized view of all control functions, assisting in immediate, real time
problem detection and escalation. The team partners closely with Senior
and Executive Leadership, Legal, Compliance and Technology as well as other
groups within the Firm.
+ Directengagement with all levels of management, as required
+ Stay abreastof pertinent industry practices, skills and regulatory concerns
+ Understandscontrol framework and how it impacts the business
+ Ensures testwork is focused on the most critical risk areas, effectively integratingbusiness and system analysis as needed.
+ Oversightand management of the CORE (formerly RCSA) program for BB Risk Management
+ Define andimplement the CORE program including Process Mapping, CORE test creation,issue identification, control rating and control testing
+ Supportcross-LOB CORE initiatives to remain consistent with other Risk organizationscontrol programs as appropriate.
+ Performtimely follow up on issues and action plans to ensure on-time andsustainable controls have been implemented
+ Focus onself-identification of issues through CORE Testing, including remediationrecommendations when required
+ Promotecollaboration among all teams within CSo Risk and Control and WCOE RiskControl Organizations
+ Facilitateend-to-end process walkthroughs and deep dives with assigned businessunits.
+ Takesinitiative and independently manages complex projects and apply advancedknowledge of risk and control concepts and how to apply to businessprocesses.
+ Criticallyevaluates, interprets and synthesizes results to identify and summarizerisk themes, in addition to preparation for senior management reportingfor control functions and Risk Committee as appropriate.
+ Partnereffectively with the business and functional colleagues to guide consistentand rigorous operational risk management practices, including riskcommittees, risk & control self-assessments (COREs), risk acceptances,privacy reviews, risk event analysis, operational risk/loss managementreporting, and related action plans.
+ Articulatescomplex issues and themes to stakeholders, independent advisor to theassigned business, identifying business issues, root causes andrecommending both short term and long term action plans that address them.
+ Inpartnership with the audit/compliance assessment team, provide substantiveguidance/advice to business partners during all phases of internal andexternal exams regarding deliverables and potential issues.
+ B.A./B.S.degree required
+ 8+ yearsRisk and Control or other related experience required: in banking orfinancial services industry preferred
+ Excellentinterpersonal and communication skills, including ability to negotiate,compromise and demonstrate diplomacy in sensitive situations and tointeract effectively with senior management
+ Ability tobuild relationships with the Business and other Risk and Control partners
+ Excellentanalytical and problem-solving skills
+ Strongproject management and process skills
+ Ability toprioritize and execute on multiple, simultaneous, complex priorities
+ Ability toanalyze data, identify root causes, recommend change controls to seniormanagement
+ Ability todocument process’ and lead process mapping sessions
+ Workingknowledge of Force and the CORE process
+ Experiencedefining Issues and rating controls
+ Strongcommunication and presentation skills
+ Strongexecution and project management skills
+ Analyticaland problem solving skills
+ Individualshould be a creative and highly innovative thinker who is able tocommunicate new ideas, influence others to support their strategies andtactics
+ AdvancedQuality Assurance testing techniques preferred
+ Automatedauditing and/or automated control testing experience is a plus
JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.