Associate Systems Engineer
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Wilmington, DE 19806
Associate Systems Engineer
Job Posting Location
Monday-Friday, 8:00am to 5:00pm
Want to see your ideas in action?
We do too.
Associate Systems Engineer
Wilmington, DE/ or Remote, USA
If you like finding and implementing innovative solutions, you’ll fit in perfectly at CSC. The world’s leading provider of business, legal, tax, and digital brand services, we use technology to make businesses run smoother and smarter. And as an Associate Systems Engineer, that’s what you’ll be doing, too.
As an Associate Systems Engineer, within our Enterprise Technology division on our Applications and Technologies team, you will be responsible for the support of a variety of technologies that are owned by the Applications and Technologies team.
+ Purpose: Infrastructure support of software release practices.
+ Scope: Support all operations and software development staff across the company.
What you’ll do for us
+ Support Identity and Access Management for internal and external applications (ServiceNow, SendGrid, Sentry, etc)
+ Regularly engage with application development and system engineering teams for troubleshooting
+ With CSC’s Infrastructure Services organization, monitor and maintain software support tools for health, scalability, and stability
+ Support incoming requests
+ Perform in-depth technical troubleshooting
+ Follow agreed SLA
+ Task prioritization
+ Alert Response (Solarwinds, BSM)
+ Develop and maintain runbooks
+ Recommend process improvements
What we’ll do for you
+ Empower you to find your own innovative solutions to challenges face by some of the world’s leading companies
+ Give you the freedom to explore, experiment, and implement out-of-the-box ideas
+ Provide excellent benefits for you and your family, including 401(k) with employer match, medical insurance, paid time off, tuition reimbursement, and more
Technical skills, experience and qualifications that will make you successful in this role
+ Provide support for server and web application incidents.
+ Familiarity and experience with SQL
+ Command Line
+ Support customer management databases (Oracle)
+ Support financial transaction applications
+ Support order entry applications
+ Perform engineering and administration duties required to maintain the 3rd party applications hosted within the production environments.
+ Provide technical expertise and perform tasks for all related infrastructure projects, including business continuity and disaster recovery.
+ Work closely with business, Information Security associates and outside vendors to effectively design, plan and execute computing environment additions and changes.
+ Work to ensure synchronization across cohesive tiered environments.
+ Prepares effective, clear and concise written communications.
+ Contribute to the advancement of application private cloud architecture and procedures via automation and documentation.
+ Ability to learn how to automate procedures to produce repeatable software builds and releases
+ Strong commitment to customer service and customer satisfaction
+ Strong analytical and troubleshooting skills
+ Ability to work in a fast passed, highly dynamic environment
+ Experience with system monitoring tools
+ Some experience and Knowledge of build artifact storage methodologies and lifecycle
+ Some experience with enterprise SSO (SAML, Forgerock, PING, AD FS)
+ Some experience across programming languages (Java, .Net, scripting languages)
Why join us?
At CSC®, we’re always looking ahead, finding ways to improve and anticipate the future needs of our customers. Curiosity fuels our innovation and productivity drives our results. This proactive mindset has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 115 years.
CSC is committed to attracting, developing, and retaining talented people whose personal values align with ours. We empower our employees to bring the right solutions to market to meet customer demand. That is why we are the premier provider of global solutions for more than 180,000 businesses.
+ CSC is a great place to work with smart and dedicated people. We have been voted a Top Workplace for 12 consecutive years.
+ We offer challenging work and career opportunities. Most positions are filled with internal moves and employee referrals.
+ Employees are eligible for an annual success sharing bonus recognizing individual performance and a profit sharing bonus based on company performance.
+ CSC offers excellent benefits for you and your family, including 401(k) with employer match, medical/dental/life insurance, spouse and dependent life insurance, paid time off, tuition reimbursement, and more.
+ We recently completed building a new headquarters that supports current and future technology initiatives through open design, sit/stand workstations, digital interface points that enhance teamwork and collaboration, and alternative work environments with wireless access throughout the campus, including at our outside work areas. It’s an exciting time for us in terms of growth and expansion.
CSC is the world’s leading provider of business, legal, tax, and digital brand services to companies around the globe. From keeping your business in compliance and streamlining operations, to protecting and promoting your brand online, we use our expertise and personal approach to help your business run smoother. We are the business behind business. We are the trusted partner for 90% of the Fortune 500®, more than half of the Best Global Brands (Interbrand®), nearly 10,000 law firms, and more than 3,000 financial organizations. Headquartered in Wilmington, Delaware, USA since 1899, we have offices throughout the United States, Canada, Europe, and the Asia-Pacific region. We are a global company capable of doing business wherever our clients are-and we accomplish that by employing experts in every business we serve. CSC is an equal opportunity employer.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to be a description of all duties, responsibilities, and qualifications.