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Senior Marketing Manager, National Marketing

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Job Details
Job Order Number
JC141595123
Company Name
Capital One
Physical Address

Wilmington, DE 19806
Job Description

802 Delaware Avenue (18052), United States of America, Wilmington, Delaware

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Senior Marketing Manager, National Marketing

Company & Department Overview:

Capital One’s Consumer Bank Marketing (CBM) team is a collection of collaborative and forward-thinking strategists with a passion for developing, testing, and executing world class marketing. Just as Capital One is Reimaging Banking with undeniably great products, effortless digital experiences, and a superior customer experience delivered through Cafes, Branches and online, CBM is taking bold steps to establish Capital One as a differentiated Banking choice on a national scale.

This is an exciting time to join our team. 2018 was a pivotal year as we launched our first ever national Bank campaign. In the years to come Capital One will continue to make significant investments in technology, retail customer experience and product enhancements to meet the needs (and demands) of modern banking. CBM has the opportunity to tell a compelling story to consumers as Capital One rewrites banking history.

Your Role:

Are you a passionate marketer with a track record of delivering breakthrough results? Have you managed high-performing teams to achieve long term objectives? Are you known for your unique ability to develop insight driven campaigns? If you’re a persuasive, analytically rigorous, highly collaborative leader that is adept at bringing ideas to life in creative ways you may be the perfect match for our Senior Marketing Manager, National Marketing position located in Wilmington, DE.

This high-profile role will develop customer-centric marketing strategies and deliver integrated campaigns to help bring Banking Reimagined to the masses. The ideal candidate will be able to partner with multiple stakeholder groups including Brand Advertising, Brand Media, Enterprise Social, Product, Insights, and Marketing Analytics to deliver a comprehensive marketing strategy and execute insight driven campaigns that establish Capital One as a new and different bank, one that is looking out for customers and their money.

Key Responsibilities:

· Lead a team of 4-6 direct reports to develop and execute integrated, multi-channel, marketing campaigns on a national scale to drive account growth, multi-product relationships, and brand affinity.

· Partner with cross-functional teams and agencies to develop Capital One’s unique value proposition and rigorously test and evaluate ideas within a consumer-centric framework.

· Create strategies and collaborate with Advertising, Media and Social partners to increase awareness and perception of Capital One as a Bank.

· Author sound campaign, media, and creative briefs to guide breakthrough work.

· Define market research and customer intelligence projects with internal teams and external vendors to harvest insights and inform campaigns.

Basic Qualifications:

Bachelor’s degree

At least 3 years Advertising experience

At least 2 years People Management experience

Preferred Qualifications:

MBA in Marketing or Strategy

At least 7 years marketing experience

At least 1 year experience marketing experience at a leading financial services or consumer company

At least 1 year experience leading and coaching high-performing marketing teams

At least 1 year experience creating and delivering integrated multi-channel (TV, radio, out of home, print, digital media, sponsorships/events, social and direct marketing) marketing campaigns.

At least 1 year experience operating in Agile working model

Partner effectively with cross-functional teams, work autonomously, and navigate ambiguity.

Persuasive communicator both orally and in writing

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.


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