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Quality Analyst

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Job Details
Job Order Number
Company Name
Trinity Health
Physical Address

Wilmington, DE 19806
Job Description

Under the supervision of the Director of Quality Assurance, Compliance and Credentialing, supports all activities of the Quality Assurance, Compliance and Credentialing Department by collecting, examining, analyzing, and reporting quality and compliance data and measures, in accordance with Saint Francis LIFE Policies & Procedures, accrediting organizations, and State and Federal regulations. Supports the Director in the collection and analysis of Quality and Compliance data to identify areas for improvement. Enters Incident Report information into database for tracking, trending, monitoring and analysis. Performs Electronic Health Record (EHR) reviews for documentation quality and compliance. Prepares time-sensitive data for submission into the Centers for Medicare and Medicaid CMS reporting portal. Educates staff members on Quality Assurance and Compliance methods and techniques. Assist the Director in analyzing Incident Report data for quarterly reporting to the Quality Assurance and Compliance Committee, Trinity Health, the LIFE Board of Directors, and CMS. In accordance with the Office of Inspector General (OIG), CMS, and state of Delaware, conducts exclusion, preclusion and disciplinary actions checks of all employees, contractors, volunteers, the Board, and others as appropriate, upon hire and monthly thereafter. Assists with the credentialing and re-credentialing process of LIFE primary care providers and contracted providers, to ensure compliance with state and federal regulatory bodies.

Minimum Qualifications and Requirements****:

Education****: Minimum of an Associate’s Degree in a health related discipline required. Bachelor’s degree preferred.


  • A minimum of two years of Quality, Risk Management and/or Compliance experience in a healthcare setting required.
  • Experience in Credentialing is a plus
  • Two years of computer experience working with various electronic databases.
  • Proficient in data entry and Microsoft Word, Excel, PowerPoint, Midas, and/or other data software
  • Knowledge of medical terminology required or experience with E.H.R.s. Proficient use of office equipment such as copier, scanner, printer and fax


  • Excellent written, oral, and interpersonal communication skills
  • Excellent analytical and problem-solving skills
  • Excellent organizational skills and detailed oriented
  • Ability to handle multiple competing priorities for the completion of projects
  • Excellent knowledge of Microsoft Office Suite
  • Excellent knowledge of HIPAA and applicable data privacy practices and laws
  • Experience with Electronic Health Records.


Job Number: 00137021

Location: Wilmington, DE

Organization Name: St. Francis Healthcare

Facility: SFDE – St. Francis Healthcare Service

Employment Type: Full time

Shift: Day Shift

Hours: 40

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