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SEO and Content Specialist

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Job Details
Job Order Number
JC141219161
Company Name
Capital One
Physical Address

Wilmington, DE 19806
Job Description

802 Delaware Avenue (18052), United States of America, Wilmington, Delaware

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

SEO and Content Specialist

Summary

The Capital One Consumer Bank Marketing Technology (MarTech) team is a growing group looking to bring in new, excited marketers. The MarTech group is responsible for using the advancements in marketing/ad technology, automation, marketing experience, data and predictive sciences to deliver people-based marketing at scale.

The Bank’s SEO program is comprised of three unique workstreams: acquisitions SEO, local SEO and content marketing. Our purpose statement is “be found, help people and grow the business.” Our team is on the forefront of SEO strategy across the Capital One Enterprise, we’re constantly evolving to meet the shifting demands of the digital marketing landscape, and we’re having fun with our wide-ranging partners while we’re doing it.

The Junior SEO and Content Specialist will be responsible for bringing our SEO program to life across the three workstreams. They will need to be able to thoughtfully execute end-to-end marketing practices – from organic keyword and competitive research, to agency and editorial briefing and creative development, through results analysis to feed the next cycle of work – to deliver impactful, bottom-line business growth.

Job Responsibilities

+ I ncorporate SEO best practices into all marketing to improve organic rankings, traffic and accounts to Capital One web properties

+ Review organic search research (content gap, competitive, technical, etc.) to identify relevant trends and patterns to inform on-site & off-site development

+ Create editorial briefs, leading to compelling customer and prospect communications

+ Review and provide feedback on marketing channel assets, such as articles and videos; apply foundational industry, bank and Capital One product knowledge to improve these assets

+ Manage marketing creative review processes in workflow management systems

+ Tactfully negotiate compromises and common ground with stakeholders to find solutions during creative development

+ Monitor, manage and organize SEO intake requests from external partner groups; digest information and communicate relevant points to agencies and internal partners

+ Manage Capital One Cafe, ATM and Branches listing updates; communicate updates and changes to relevant internal and external partners in concise and timely manner

+ Flawlessly execute a well-managed governance process to ensure audit readiness for all consumer-facing marketing assets

+ Review and provide feedback on web analytics and SEO reports to highlight business-relevant insights

+ Create and manage dashboard for SEO KPIs

+ Day-to-day management of agency partners; including building and iterating on meeting agendas, compiling takeaways and action items, communicating leadership messages to partners and handling all scheduling and logistics

+ Ensure SEO partner is meeting or exceeding SEO goals

+ Manage workload in agile environment

+ This role reports to the SEO Marketing Manager

+ Solid understanding of page layout and HTML concepts

Soft Skills

+ Able to individually prioritize multiple priorities and strong time management skills

+ Adaptable to and comfortable with ever-changing business demands

+ Caring and empathetic to others

+ Clever problem-solver who is solutions-focused

+ Committed to continuous learning

+ Personality that contributes to our culture and team

+ Strong attention to detail

+ Strong written communication skills

+ Team-player that partners with others

+ Willing to learn from mistakes, views failure as a learning opportunity

Additional Considerations

+ Capital One is a company that provides purpose for all Associates outside of day-to-day work

+ Being a part of the local community is highly encouraged and supported at Capital One; ranging from pro bono digital marketing work for non-profits to helping out in the local office area

+ Ongoing learning is fostered to remain on top of current industry trends (conferences, classes, external guest speakers)

Basic Qualifications

+ Bachelor’s degree

+ At least 2 years of digital marketing experience

+ At least 2 years of experience in SEO or SEM or content marketing

+ At least 2 years experience in web analytics

Preferred Qualifications

+ At least 1 year experience in agile marketing

+ At least 1 year experience at an enterprise level organization

+ At least 1 year experience in Financial Services Industry

+ At least 1 year experience with web page development teams

+ At least 1 year experience Brand strategy

+ At least 1 year experience of G Suite and Microsoft Office products

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.


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