PS Execution Services Specialist
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Dover, DE 19904
Are you looking for your next great opportunity? Would you like to work in a dynamic, professional and customer focused position? Do you want to work for a leader in the Fintech industry? Do you want to be #FISVProud? Then join the best in the business as a Professional Services Execution Services Specialist.
What does a great Execution Services Specialist do at Fiserv?
The Professional Services Execution Services Specialist will provide analysis, consultation and recommendations to clients during deployment of DNA Core Financial Software and Online Account Opening Software. Working closely with the client and other internal partners you will design all of the forms needed for on-line banking.
You can look forward to:
+ Supporting the consulting team
+ Supporting all converting clients during their transition period to steady state
+ Triaging and resolving all cases or, transferring to proper peer group(s) for resolution
+ Configuring and Implementing DNA Core Processing Functionality
+ Configuring and Implementing Online Account Opening product
+ Documenting client and internal discussions and decisions
+ Handling & resolving a fixed percentage of Service cases
+ Testing new features and functionality of the DNA and iOpen product suite
+ Ensuring client satisfaction
You’re the kind of person who is:
+ An analytical thinker
+ Highly motivated
+ Thrive in a fact paced environment
+ Collaborative but also independent
Basic Qualifications for Consideration:
+ High Diploma or GED with a minimum of 2 years of relevant exp
+ Design experience for an on-line account opening within the banking or credit union industry
+ Proficiency in MS office tools
+ Working knowledge of SQL, HTML and JAVA
+ The ability to travel up to 15% of the time, this may include weekend and holidays
Preferred Qualifications for Consideration:
+ Associates Degree
+ Fiserv DNA or other core processing system experience
+ Subject Matter Expertise in the area of Deposit Processing to include new account opening all related regulatory impacts
Learn more about us.
In this role you will be aligned with our Open Solutions division which offers multi-charter solutions to banking and credit union clients in a shared services model. Its flagship product, the DNA™ platform, is a real-time, open technology account processing solution for financial institutions seeking a modern technology architecture and looking to benefit from the power of data and integration.
In a world moving faster than ever before, Fiserv helps clients deliver solutions in step with the way people live and work today – financial services at the speed of life. With 24,000 associates, we help more than 12,000 clients worldwide create and deliver solutions to enable today’s consumer to move and manage money with ease, speed and convenience. Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the sixth consecutive year, we are committed to excellence and purposeful innovation.
We welcome and encourage diversity in our workforce. We are an equal opportunity employer/disability/vet.
Explore the possibilities of a career with Fiserv and Find Your Forward with us.
Fiserv is an Equal Opportunity Employer/Disability/Vet. Visit http://www.careers.fiserv.com/eeo for more information.