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Senior Manager Clinical Operations- Line Manager

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Job Details
Job Order Number
Company Name
Physical Address

Bad Homburg vor der H&oum, DE
Job Description

Job Overview

Do you want to work in a proactive, dynamic and engaged leadership team?

Covance is looking for a Senior Clinical Operations Manager/ Line Manager to be based in Munich, Cologne or Bad Homburg.

As an industry leader, Covance has worked on all of the top 50 best-selling drugs available today through our full spectrum of nonclinical, clinical and commercialisation services, we don’t just offer you a job, we give you a career.

In this challenging and rewarding role you will be responsible for leading a team of professionals in Germany with a focus on driving growth through delivering exceptional results and enhancing our customer loyalty.

Leading by example you will encourage a supportive culture of self-belief and a desire to achieve successful outcomes, developing our existing talent whilst continuing to build for the future.


+ Responsible for the supervision of assigned direct reports within Clinical Operations

+ Responsible for detailed performance review and management of assigned direct reports including: Annual Performance Management and Development (PMD), Individual Development Plan (IDP), Line of Sight Goals and “Shoves & Tugs”

+ Responsible for appropriate management and resolution of performance issues

+ Develop and measure performance indicators for assigned staff

+ Identify individual training needs and assist with the coordination and conduct of training and development efforts, regionally

+ Coordinate, conduct, report and follow-up on Quality Control Visits (CQC)

+ Effectively communicate management strategies, policies and procedures in conjunction with leadership teams

+ Develop and maintain effective relationships with management team to manage assigned staff in a matrix environment

+ Maintain good working relationships with internal and external clients to ensure opportunity for acquiring additional new business

Education / Qualifications

+ University/college degree – life sciences preferred or certification in a related allied health profession from an appropriately accredited institution (e.g., nursing certification, medical or laboratory technology)


+ Previous line management experience of managing managers as well as CRAs

+ CRO experience

+ Travel required 30-50%

+ Experienced in line and change management

+ Strong organizational skills with demonstrated success required.

+ Requires ability to make decisions independently and oversee important activities relevant to clinical research activities according to predetermined global policies and commitments with the support, oversight and supervision of the TA Head or CRD

+ Requires strong understanding of local regulatory environment

+ Strong scientific and clinical research knowledge is required

+ Strong understanding of clinical trial planning, management and metrics is essential as well as the ability to focus on multiple deliverables and protocols simultaneously

+ Communicates effectively and builds a collaboration spirit in a remote/virtual environment and across countries, cultures and functions

+ Ability and skills to manage resource allocation, processes (and controls), productivity, quality and project delivery

+ Proficiency in written and spoken English and local language. The incumbent must be competent and effective in written and verbal communication.

+ Strategic thinkingStrong leadership skills that enable and drive alignment with the goals, purpose and mission of the company

+ Ability to identify problems, conflicts and opportunities early and lead, analyze and prepare mitigation plans and drive conflict resolution is critical.

+ Required to negotiate skillfully in tough situations with both internal and external groups; settle differences with minimum disruption.

Job Number 2018-26037

Job Category Hidden (54285)

Position Type Full-Time

Covance is committed to diversity in the workplace and is an equal opportunity employer (Minority/Female/Individual with Disability/Veteran/Sexual Orientation/Gender Identity). Your confidentiality and privacy are important to us.

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