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Clinical Specialist, Mechanical Circulatory Support - Philad

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Job Details
Job Order Number
Company Name
Physical Address

Dover, DE 19904
Job Description

Clinical Specialist, Mechanical Circulatory Support – Philadelphia


Philadelphia, Pennsylvania, United States

Requisition #:


Post Date:

Apr 09, 2019

Bringyour talents to a leader in medical technology and healthcare solutions. Rooted in our long history of mission-driven innovation,our medical technologies opendoors. We support your growth with thetraining, mentorship, and guidance you need to own your future success. Join us for a career that changes lives.



The Clinical Specialist demonstrates quality in all
actions; Manages the development, administration, and, distributor and customer
education programs pertinent to Medtronic HeartWare’s products and
technology. Formulates and implements
policies and procedures, and participates in all facets operational decision
making pertaining to the programs of the organizational unit. Trains and educates investigators/customers
on proper use of the Medtronic HeartWare Ventricular Assist Device (HVAD)
product and technology. Works with surgeons, nurses, research coordinators,
cardiologists and other hospital personnel to facilitate optimal outcomes
during implant, post-operative care and long-term use of the HVAD system. Supports Field Sales on providing the best possible
outcomes and service for our customers. Works closely with Sales team and
provides case support to wider team when required. Will partner with Chief
Medical Officer on case analysis, trouble shooting and clinical trial
support. Collaborates with Marketing/Product
Management, Engineering and Clinical Affairs on key projects and
initiatives. Works on problems of
moderate scope where analysis of situations or data requires a review of a
variety of factors. Exercises judgment within defined procedures and practices
to determine appropriate action. Builds productive internal/external working

Essential duties and responsibilities

+ Providesleadership and direction in all aspects of the establishment, implementation,promotion, and administration of the clinical education activities, to includeassessment, curriculum planning, communications and clinical skillsdevelopment, and educational support

+ Developingprofessional expertise, applies company policies and procedures to resolve avariety of issues.

+ Maintaincontact with customers to evaluate their clinical and educational needs

+ Developand execute clinical education programs designed to enhance user competencies

+ Cultivatesclose relationship with strategic business partners, including all trainingcenters and opinion leaders

+ Providesnew employee training on products, technology and materials

+ Assistin developing objectives, and programs for marketing and selling the Company’sproducts

+ Providesnursing and/or medical expertise in the development, implementation, and casereports, journal articles and clinical reports from clinicians

+ Plans,directs, and coordinates educational workshops, and other programs, events, andactivities

+ Leadsefforts to place speakers on podiums at key conferences

+ RepresentsHeartWare at conferences and symposiums

+ Responsiblefor initiating site contacts, providing technical and clinical support tocustomers

+ Workwith other departments to establish priorities for the Company direction, newproduct development, and customer satisfaction

+ Inputto management any and all situations affecting clinical results and sales



+ Bachelor’sDegree

+ Minimum5 years of clinical experience


+ Medicaldevice sales within cardiac surgery, interventional cardiology or endovascularsurgery

+ Demonstratedcardiac operating theatre and/or cath lab experience

+ MBAor graduate degree preferred.

+ BS/BAdegree in relevant field/discipline required such as Nursing, BiomedicalScience, Business Administration,Marketing or equivalent

+ Clinicaltrial experience within medical device space is a bonus.

Required Knowledge, Skills, Abilities

+ Ability to develop and present educational programsand/or workshops

+ Skill in examining and re-engineering operationsand procedures, formulating policy, and developing and implementing newstrategies and procedures

+ Skill in organizing resources and establishingpriorities

+ Knowledge of adult education and communicationprinciples and practices

+ Outstanding interpersonal, verbal and written communicationskills and the ability to communicate and work effectively within a diversecommunity

+ Desire to help others

+ Composed under stress

+ Strategic planning skills

+ Advanced knowledge and understanding of nursingand/or medical principles, methods, and procedures

+ Ability to develop, implement and evaluate clinicaleducation methodologies and assessment instruments

+ Ability to organize, prioritize and schedule workassignments

+ Working knowledge of conflict resolution andmediation principles and techniques

+ Must be willing and able to travel

+ Must reside in the United States


+ The physical demands described within the Responsibilities sectionof this job description are representative of those that must be met by anemployee to successfully perform the essential functions of thisjob. Reasonable accommodations may be made to enable individualswith disabilities to perform the essential functions

+ Frequent required travel to customerclinics, hospitals and offsite meetings. While performing the duties ofthis job, the employee is regularly required to be independently mobile

+ Continuous verbal and written communication

+ Frequent 2- handed lifting of up to 40 lbs.from floor to chair/table and from one to another surface at approximately thesame level

+ Sitting, standing and/or walking for up toeight plus hours per day

+ Environmental exposures include eyeprotection, infectious disease and radiation

+ Ability to wear 7-9 lbs of lead for extendedperiods of time while in the O.R.

+ Frequently required to use hands to finger,handle or feel objects, tools or controls

+ Ability to effectively use a mobile phone,PC, keyboard and mouse

+ Frequent bending/stooping, squatting andbalance

+ Specific vision abilities required by thisjob include close vision, distance vision, depth perception, and ability toadjust focus in relation to travel and operating a personal computer

+ Must be able to drive approximately 80% ofthe time within assigned territory.

+ Clinical Specialists are required to bewithin their assigned territory each day to be available as unscheduled needsarise. CS’s are required to work a number of weekend and holidays during thequarter, as determined by local management.Weeknight call coverage is the primary responsibility of the Sales Rep,however, at times, business and/or geographical needs require a CS to bescheduled for week night coverage as approved by regional management.

+ Must have a valid driver’s license andactive vehicle insurance policy. In addition, your driving record will bereviewed and will be considered as part of your application.

Travel Requirements:

+ Minimum travel of 50%


Together, we can change healthcare worldwide. At Medtronic, we push the limits of what
technology can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make
tomorrow bett

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